Effective project monitoring for ERP implementation success: A case study in a S&M company in Vietnam

Các tác giả

  • Le Duc Dao Ho Chi Minh City University of Technology (HCMUT), VNU-HCM, Ho Chi Minh City, Vietnam
  • Tran Xuan Khanh Ho Chi Minh City University of Technology (HCMUT), VNU-HCM, Ho Chi Minh City, Vietnam
DOI: https://doi.org/10.59294/HIUJS.VOL.4.2023.382

Từ khóa:

project management, ERP implementation, project monitoring

Tóm tắt

This research paper shed a light on the challenges faced during the implementation of an Enterprise Resource Planning (ERP) system in an organization, with a specific focus on project management and project monitoring. This paper also presents a case study of a company in Vietnam that experienced difficulties during the go-live phase of their ERP implementation due to poor project monitoring. The objective of the research is to identify these challenges and propose a solution to resolve the ineffective project monitoring. By doing that, the paper highlights the importance of effective project monitoring in ensuring the success of ERP implementation projects. The results of implementing the proposed solution are promising, as demonstrated by a reduction in completion time, elimination of late delivery days, and effective management of resource deviation. These outcomes illustrate the potential for improving project efficiency, reducing costs, and ensuring successful ERP system implementation. Overall, this research provides valuable insights and best practices for organizations embarking on ERP system implementations, offering guidance on overcoming challenges and achieving a smooth and successful go-live phase.

Abstract

This research paper shed a light on the challenges faced during the implementation of an Enterprise Resource Planning (ERP) system in an organization, with a specific focus on project management and project monitoring. This paper also presents a case study of a company in Vietnam that experienced difficulties during the go-live phase of their ERP implementation due to poor project monitoring. The objective of the research is to identify these challenges and propose a solution to resolve the ineffective project monitoring. By doing that, the paper highlights the importance of effective project monitoring in ensuring the success of ERP implementation projects. The results of implementing the proposed solution are promising, as demonstrated by a reduction in completion time, elimination of late delivery days, and effective management of resource deviation. These outcomes illustrate the potential for improving project efficiency, reducing costs, and ensuring successful ERP system implementation. Overall, this research provides valuable insights and best practices for organizations embarking on ERP system implementations, offering guidance on overcoming challenges and achieving a smooth and successful go-live phase.

Tài liệu tham khảo

[1] A. Pati, S. Kumar Sagar, P. Tripathi, and Professor A, "ERP and its successful implementation," International Research Journal of Engineering and Technology, vol. 06, pp. 709-712, 2019.

[2] Technavio. "Enterprise Resource Planning Software market by type, end-user, and geography - forecast and analysis 2023-2027." (no date). Available at: https://www.technavio.com/report/enterprise-resource-planning-software-market-industry-analysis. (Accessed: 2022).

[3] R. D. Reid and N. R. Sanders, "Operations Management: An Integrated Approach," Wiley, 2019, pp. 481.

[4] G. Seo, "Challenges in Implementing Enterprise Resource Planning (ERP) System in Large Organizations: Similarities and Differences Between Corporate and University Environment," Master of Science in Management Studies, Massachusetts Institute of Technology, June 2013.

[5] G. Anees, A. Ara, and A. S. Al-Mudimigh, "The Role and Impact of Project Management in ERP project implementation life cycle," Global Journal of Computer Science and Technology, vol. 11, no. 5, pp. 6-10, Apr. 2011.

[6] Oracle Corporation. (n.d.). What is ERP? The Top Five Benefits of Enterprise Resource Planning. [Online]. Available: https://www.oracle.com/erp/what-is-erp/erp-benefits/#top-five-benefits. [Accessed: 02-Sep-2022].

[7] Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). 6th Edition. Project Management Institute, Inc.

[8] M. M. Dunaway, "Chapter 4: ERP Implementation Methodologies and Strategies," Readings on Enterprise Resource Planning, preliminary version, University of Arkansas, 2022.

Tải xuống

Số lượt xem: 79
Tải xuống: 70

Đã xuất bản

24.06.2023

Cách trích dẫn

[1]
D. D. Le và X. K. Tran, “Effective project monitoring for ERP implementation success: A case study in a S&M company in Vietnam”, HIUJS, vol 4, số p.h ENGLISH JOURNAL, tr 19–26, tháng 6 2023.

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