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The Utilization of Critical Incident Technique to Examine Chinese Tourists' Cruising Motivations and Constraints

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The cruise industry is witnessing a dramatic boom in China, yet little is known about Chinese cruise tourists. This study examined Chinese tourists' cruising motivations and constraints using critical incident technique. Results revealed Chinese tourists were most motivated by new/novel/special experiences, comfortableness/relaxation, and view/proximity to the sea, and most constrained by time constraints, safety concerns, seasickness, and financial constraints. Differences in cruising images among incident groups were investigated. Based on the characteristics found among the incident groups, practical implications were suggested.

Keywords: CHINESE TOURISTS; CONSTRAINTS; CRITICAL INCIDENT TECHNIQUE; CRUISE TOURISM; MOTIVATIONS

Document Type: Research Article

Publication date: 28 November 2017

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  • Established in 1996, Tourism Analysis is an interdisciplinary journal that provides a platform for exchanging ideas and research in tourism and related fields. The journal aims to publish articles that explore a broad range of research subjects, including, but not limited to, the social, economic, cultural, environmental, and psychological aspects of tourism, consumer behavior in tourism, sustainable and responsible tourism, and effective operations, marketing, and management.

    Tourism Analysis focuses on both theoretical and applied research and strives to promote innovative approaches to understanding the complex and dynamic nature of tourism, its stakeholders, businesses, and its effects on society. The journal welcomes articles on innovative research topics and methodologies beyond the traditional theory-testing sciences, such as robotics, computational sciences, and data analytics.

    Our primary goal is to contribute to the development and advancement of new knowledge in tourism while fostering critical reflections and debates on the radical changes and evolution in tourism among scholars, practitioners, policymakers, and other stakeholders.
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