The Effect of Trust and Job Satisfaction on Citizenship Organizational Behavior in High school

Amini Amini, Isthifa Kemal

Abstract


This research aims to understand the effect of trust and job satisfaction on organizational citizenship behavior. It was quantitative research in twenty-two senior high schools in Medan city, Sumatera Utara, Indonesia. The research used a survey method with path analysis applied in the testing hypothesis. It was conducted on 292 teachers as the respondents who were selected in a simple random way. The results of this study are: (1) There is a positive direct effect of trust on organizational citizenship behavior. (2) There is a positive direct effect of job satisfaction on organizational citizenship behavior, and (3) There is a positive direct effect of trust on job satisfaction.


 


Keywords


Trust, Job Satisfaction, Organizational Citizenship Behavior

Full Text:

PDF

References


Abidin, Y. (2014). Desain sistem pembelajaran dalam konteks kurikulum 2013. Bandung: Refika Aditama.

Altuntas, S., & Baykal, &. U. (2010). Relationship Between Nurses’ Organizational Trust Levels and Their Organizational Citizenship Behaviors . Journal Of Nursing Scholarsihp, 1-20.

Arikunto, S. (2016). Dasar-dasar evaluasi pendidikan. Jakarta: Bumi Aksara.

Balay, R. (2007). Predicting conflict management based on organizational commitment and selected demographic variables. Asia Pasific Education Review, 8(Agust), 321-336. doi:10.1007/BF0302926

Becker, J. P., & Shimada, S. (1997). The Open-Ended Approach: A New Proposal for Teaching Mathematics. Reston, VA: NTCM.

Byrnes, J. P., Miller, D. C., & Schafer, W. D. (1999). Gender differences in risk taking: a meta-analysis. Psychological Bulletin, 125(3), 367. https://doi.org/10.1037/0033-2909.125.3.367

Casey, B. J., Getz, S., & Galvan, A. (2008). The adolescent brain. Developmental Review, 28(1), 62–77. https://doi.org/10.1016/j.dr.2007.08.003

Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. USA: Sage publications.

Dessler, G. (2003). Manajemen Sumber Daya manusia. Jakarta: Indeks.

Djaali. (2008). Psikologi Pendidikan. Jakarta: Bumi Aksara.

Gattiker, T. F., & Carter, C. R. (2010). Understanding project champions’ ability to gain intra-organizational commitment for environmental projects. Journal of Operations Management, 28(1), 72-85. doi:10.1016/j.jom.2009.09.001

Joyce, B. R., & Weil, M. (1996). Model of Teaching. USA: Allyn & Bacon.

Leigh, B. C. (1999). Peril, chance, adventure: concepts of risk, alcohol use and risky behavior in young adults. Addiction, 94(3), 371–383. https://doi.org/10.1046/j.1360-0443.1999.9433717.x

Leshem, R., & Glicksohn, J. (2007). The construct of impulsivity revisited. Personality and Individual Differences, 43(4), 681–691.

Koys, D. J. (2001). The effects of employee satisfaction, Organizational citizenship behavior and turnover on organizational effectiveness: A unit-level, longitudinal Study. Personnel psychology, 54(1), 101-114. doi:https://doi.org/10.1111/j.1744-6570.2001.tb00087.x

Nasution, S. (1996). Metode Penelitian Naturalistik. Bandung: Tarsito.

Ninomiya, N., & Pusri, P. (2015). The study of open-ended approach in mathematics teaching using jigsaw method. Bulletin of Saitama University Faculty of Education, 64, 11–22. https://doi.org/10.24561/00017737

Nohda, N. (2000). Learning and teaching through open-ended approacrh method. In T. Nakahara & M. Koyama (Eds.), Proceeding of the 24th of the Intenational Group for the Psychology of Mathematics Education. Jepang: Hiroshima University.

Oemar, Y. (2013). Pengaruh budaya organisasi, kemampuan kerja dan komitmen organisasi terhadap organizational citizenship behavior pada pegawai BAPPEDA Kota Pekanbaru. Jurnal Aplikasi Manajemen, 11(1), 65-76. Retrieved from https://jurnaljam.ub.ac.id/index.php/jam/article/view/496

Rezvani, A., Chang, A., Wiewiora, A., Ashkanasy, N. M., Jordan, P. J., & Zolin, R. (2016). Manager emotional intelligence and project success: The mediating role of job satisfaction and trust. International Journal of Project Management, 34(7), 1112-1122. doi:10.1016/j.ijproman.2016.05.012

Rohana, R. (2015). Meningkatkan karakter mahasiswa calon guru melalui pembelajaran reflektif. Symmetry: Jurnal Ilmiah Pendidikan Matematika FKIP UNPAS, 4(1), 571–582.

Ruseffendi, E. T. (2005). Dasar-dasar Penelitian Pendidikan dan Bidang Non-Eksakta Lainnya. Bandung: Tarsito.

Sanjaya, W. (2019). Strategi pembelajaran berorientasi standar proses pendidikan. Bandung: Kencana Prenada Media.

Sarjana, S. (2012). Effects Of Oganizatonal Supervision And Atmosphere Towards Job Satisfaction . Jurnal Kependidikan, 24(2), 173-186.

Sefalianti, B. (2014). Penerapan pendekatan ekspositori terhadap kemampuan komunikasi dan disposisi matematis siswa. Jurnal Pendidikan dan Keguruan (e-Journal), 1(2).

Slocombe, T. E., & Bluedorn, A. C. (1999). Organizational behavior implications of the congruence between preferred polychronicity and experienced work‐unit polychronicity. Journal of Organization Behavior, 20(1), 75-99. doi:https://doi.org/10.1002/(SICI)1099-1379(199901)20:1<75::AID-JOB872>3.0.CO;2-F

Steinberg, L. (2008). A social neuroscience perspective on adolescent risk-taking. Developmental Review, 28(1), 78–106. https://doi.org/10.1016/j.dr.2007.08.002

Sugiyono, S. (2009). Metode Penelitian Pendidikan. Bandung: Alfabeta.

Wahyudin, W., Sutikno, S., & Isa, A. (2010). Keefektifan pembelajaran berbantuan multimedia menggunakan metode inkuiri terbimbing untuk meningkatkan minat dan pemahaman siswa. Jurnal Pendidikan Fisika Indonesia, 6(1), 58–62. https://doi.org/10.15294/jpfi.v6i1.1105

Yuni, Y. (2011). The influence of guided discovery learning trough student’s ability on the generalization mathematics at junior high school. Collection of Papers International Seminar and 4th National Conference on Mathematics Education, 4, 496–507.




DOI: https://doi.org/10.35445/alishlah.v13i2.655

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Amini, Isthifa Kemal

Al-Ishlah Jurnal Pendidikan Abstracted/Indexed by:

    

 


 

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.