Users Perceptions and Problems on Mobile Wallet Payments – A Study in Visakhapatnam City

  • Donda Rajesh Research Scholar, Department of Economics, Andhra University, Visakhapatnam
  • M Arpana Sagar Student, Department of Economics, Andhra University, Visakhapatnam
  • Nalla Roshitha Student, Department of Economics, Andhra University, Visakhapatnam
DOI: https://doi.org/10.34293/commerce.v10iS1-Jan.4750
Keywords: Mobile Wallet, Mode of Payments, Users Perception

Abstract

The study analysed the perceptions and problems on mobile wallet payments. In recent times, wide usage of mobile wallet payments is witnessed in India, particularly in urban areas. While users’ base increases, there is a chance of increased problems related to mobile wallets. Server down, low internet connectivity, incomplete & delayed payments are the major problems related to usage of mobile wallets. in spite of these problems, majority of the respondents responded positively to the usage of mobile wallets.

Published
2022-01-01
Statistics
Abstract views: 382 times
PDF downloads: 122 times
Issue
Vol 10 No S1-Jan (2022): Changing Customer Preferences for Digital Banking and Insurance in an Emerging Economy
Section
Articles

Copyright (c) 2022 Donda Rajesh, M Arpana Sagar, Nalla Roshitha


Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.