The Importance Of The Soft Skill Influence For The Tourism Community For The Satisfaction Of Tourists At Parbaba Beach In Samosir Island

DOI

10.2991/icoborot-18.2019.25How to use a DOI?

Keywords

tourism community, soft skill, guest satisfaction

Abstract

The research aims to analyze the importance of soft skill influenced for the tourism community for the purposed of tourism satisfaction. This is a quantitative research and the data analyzed of tourism satisfaction. This is a quantitative research and the data analyzed by using SPSS 16.0. This research shows that: The influenced of soft skills had important things for giving the services to the tourism community to get the tourist satisfaction, We known from the answer of the respondence that they get the good services, the prove the payment, honestly, the visitors get the same quality of services from the tourism community. But they still needed to developed their team work. All of this purposes to get the satisfaction from the tourism whose visiting their place.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Sumihar Sebastiana Sitompul
AU  - Femmy Indriani Dalimunthe
AU  - Halfi Indra Syahputra Muhammad
PY  - 2019/12
DA  - 2019/12
TI  - The Importance Of The Soft Skill Influence For The Tourism Community For The Satisfaction Of Tourists At Parbaba Beach In Samosir Island
BT  - Proceedings of the 1st International Conference One Belt, One Road, One Tourism (ICOBOROT 2018)
PB  - Atlantis Press
SP  - 68
EP  - 73
SN  - 2352-5428
UR  - https://doi.org/10.2991/icoborot-18.2019.25
DO  - 10.2991/icoborot-18.2019.25
ID  - SebastianaSitompul2019/12
ER  -