Personal computers or workstations are used widely in Japan. Many students need to be educated now to use computers. The importance of computer literacy is emphasized these days. To obtain computer literacy, students must not only depend on school lessons but make an effort to practice using a computer outside the curriculum. It is necessary to furnish the students with many computers so they can use them freely. In this paper, we discussed four points of computer education:(1)coping with the questions and or troubles of the users, (2)safeguarding the system, (3)improving the educational technique of teachers, and(4)motivating the students. This paper contains our primary research of these four points from our studies in site at Educational Center for Information Processing, Osaka University.