Public library service points should be organized as a network to provide an impartial and efficient service to all the members of the community. However, in the municipal library systems having multiple service points most users habitually or willingly choose only one point.
This research aims at a better understanding of how and why users choose their favoured service point. A questionnnaire survey was circulated among registered residents of the Kashiwa Municipal Library System in February 1985. This paper is a second report of the result of the survey. At first, we classified the users into five groups by a combination of the library which he usually uses and the library which is nearest to own home. We analysed the demographic characteristics of the users of each group, the relationship between the distribution of the user's homes and that of libraries, how many libraries they know the name and place of accurately. the evaluations of the libraries which they use and other factors.