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Licensed Unlicensed Requires Authentication Published by De Gruyter 2023

5 Consultation: Building Social Relations with Productive Benefits

From the book De Gruyter Handbook of Sustainable Entrepreneurship Research

  • Rikke Kristine Nielsen , Arne Remmen and Jacob Lundberg

Abstract

Like other contemporary challenges grand and small, sustainability has been understood as paradoxical (Smith & Lewis, 2011), “wicked” problems (Starik & Kanashiro, 2013) characterized by multiple stakeholders, disputed values, complex interconnectedness, foggy problem definition, limited or contested knowledge and ongoing change (McMillan & Overall, 2016). This chapter presents consultation as a precondition for sustainable entrepreneurship (research) since the ability to identify, cultivate and engage relevant conversation partners is essential for facilitating productive entrepreneurial (inter-)action. First, we discuss aspects of sustainable entrepreneurship that call for stakeholder consultation and involvement. Next, the concept of advice-seeking consultation/consulting is discussed as the pursuit of knowledge from relevant others for professional purposes. We go on to present the Productive Consultation Matrix portraying consultation as a combination of ability to facilitate trustful knowledge sharing and engagement. Throughout the chapter, we present cases from consultation practice. The chapter concludes with a discussion of consultation potentials and pitfalls.

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