Shaji Manoharan
ABSTRACT
Objective -The Objective of this research is to identify the key attributes of a sustainable health care supply chain. This paper presents a new, four-dimensional model, consisting of social, economic, environmental and technological dimensions. Design/Methodology/Approach-The proposed research methodology involved four independent variables leading to an efficient, sustainable SCM framework for the healthcare industry, which were identified based on the research gaps, solidly supported by latest quality literature review. The data are gathered using a Likert scale questionnaire together with a scheduled interview. The study adopted a quantitative survey approach to randomly collect and analyzed the primary data from a large sample of 400 supply chain and health care executives and was analyzed statistically using Adanco 2.3.2. The findings were further analyzed to search for areas that necessitate research to understand a sustainable SCM framework to gain a competitive edge and operational efficiency, reduce costs and improve profitability with societal impact on socio-economic, environmental factors and technological factors. Quantitative analysis tools include reliability indicators, convergent validity, discriminant validity, multicollinearity etc. All are supported by structural equation model (SEM) justifying the hypothesis formulated. Findings & Research Outcome- The goals of green supply chain management are to eliminate or minimize waste, reduce environmental impacts (air and water pollution) and avoid wasting resources. It has a significant positive outcome on costs, waste disposal, resource consumption and greenhouse emissions. Technology was found to have a positive outcome on supply chain management through customized information technology, use of block chain, Artificial intelligence (AI) and machine learning, smart practices implementation, sophisticated IT applications and user-friendly smartphone interface. The use of technology improves automation, reduces counterfeit medicines and ensures secure data storage. Social dimension was found to have positive outcome on sustainable supply management through perceived value preposition, customer satisfaction index, informational quality, fair operating practices and Involvement and relationship level, which are measured by outcome of achievement of social sustainability.
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- TABLE.1 Independent factors derived from the literature gap variables; articles taken from Google Scholar & EBESCO.Google Scholar
- Figure 1: Research framework showing the dependent and independent variables along with the measures taken from the Google ScholarGoogle Scholar
Index Terms
- Study of sustainable supply chain management in the healthcare industry
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