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Beyond the Session: Centering Teleoperators in Socially Assistive Robot-Child Interactions Reveals the Bigger Picture

Published:04 October 2023Publication History
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Abstract

Socially assistive robots play an effective role in children's therapy and education. Robots engage children and provide interaction that is free of the potential judgment of human peers and adults. Research in socially assistive robots for children generally focuses on therapeutic and educational outcomes for those children, informed by a vision of autonomous robots. This perspective ignores therapists and educators, who operate these robots in practice. Through nine interviews with individuals who have used robots to deliver socially assistive services to neurodivergent children, we (1) define a dual-cycle model of therapy that helps capture the domain expert view of therapy, (2) identify six core themes of teleoperator needs and patterns across these themes, (3) provide high-level guidelines and detailed recommendations for designing teleoperated socially assistive robot systems, and (4) outline a vision of robot-assisted therapy informed by these guidelines and recommendations that centers teleoperators of socially assistive robots in practice.

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          cover image Proceedings of the ACM on Human-Computer Interaction
          Proceedings of the ACM on Human-Computer Interaction  Volume 7, Issue CSCW2
          CSCW
          October 2023
          4055 pages
          EISSN:2573-0142
          DOI:10.1145/3626953
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          Copyright © 2023 Owner/Author

          This work is licensed under a Creative Commons Attribution International 4.0 License.

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          Association for Computing Machinery

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          Publication History

          • Published: 4 October 2023
          Published in pacmhci Volume 7, Issue CSCW2

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