ABSTRACT
We propose EmoFlow, a prototype service that can recognize the emotional changes of users in video chat and provide a text-based summary along with various visualizations. We present design concepts to represent users’ emotional flow on the mobile messenger application in three types: Emoji, Color, and Shape visualizations. Through a user study with 60 voluntary participants, we found that the Emoji type received the highest score in terms of conveying emotions and design preferences. Also, 65 percent of the participants responded they are willing to use the proposed service if several points are enhanced in the future. The survey results suggest that the proposed service would help users understand and manage their emotional status.
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Index Terms
- EmoFlow: Visualizing Emotional Changes in Video Chat - Preliminary Study
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