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CommunityClick: Towards Improving Inclusivity in Town Halls

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Published:17 October 2020Publication History

ABSTRACT

Despite the lack of inclusive participation from attendees and civic organizers struggle to capture their feedback in reports, local governments continue to depend on traditional methods such as town halls for community consultation. We present CommunityClick, a community-sourcing system that uses modified iClickers to enable silent attendees' to provide real-time feedback and records meeting audio to capture vocal attendees' feedback. These feedbacks are combined to generate an augmented meeting transcript and feedback-weighted summary, incorporated into an interactive tool for organizers to author reports. Our field deployment at a town hall and interviews with 8 organizers demonstrate CommunityClick's utility in improving inclusivity and authoring more comprehensive reports.

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References

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  1. CommunityClick: Towards Improving Inclusivity in Town Halls

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    • Published in

      cover image ACM Conferences
      CSCW '20 Companion: Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing
      October 2020
      559 pages
      ISBN:9781450380591
      DOI:10.1145/3406865

      Copyright © 2020 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 17 October 2020

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