Bettina Biel
Thomas Grill
ABSTRACT
In ubiquitous environments, users are exposed to public spaces and places where they are supposed to interact and provide also private information. In order to enhance user acceptance of such ubiquitous appliances they have to be designed to consider trust and trustworthiness already in the design phase. We focus on regarding trust in early phases and provide tools for designers by describing trust issues through patterns which are made available through design repositories. Such patterns help designers of ubiquitous applications to create designs quicker based on the availability of already proven solutions they can rely on.
- C. Alexander. A Pattern Language: Towns, Buildings, Construction (Center for Environmental Structure Series). Oxford University Press, 1977.Google Scholar
- C. Alexander. The Timeless Way of Building. Oxford University Press, 1979.Google Scholar
- L. Bass, B. E. John, and J. Kates. Achieving usability through software architecture. Technical report, Software Engineering Institute (SEI), Carnegie Mellon University, 2001.Google Scholar
- E. Chang, F. Hussain, and T. Dillon. Trust and Reputation for Service-Oriented Environments: Technologies For Building Business Intelligence And Consumer Confidence. John Wiley & Sons, 2005. Google ScholarDigital Library
- K. Chopra and W. A. Wallace. Trust in electronic environments. In HICSS '03: Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 9, page 331.1, Washington, DC, USA, 2003. IEEE Computer Society. Google ScholarDigital Library
- A. M. Dearden and M. D. Harrison. Abstract models for hci;. International Journal of Human-Computer Studies, 46(1):151--177, 1997.Google ScholarCross Ref
- E. Folmer, J. v. Gurp, and J. Bosch. A framework for capturing the relationship between usability and software architecture, 2003.Google Scholar
- D. Gambetta. Can we trust trust. In Trust: Making and Breaking Cooperative Relations, pages 213--237. Basil Blackwell, 1988.Google Scholar
- E. Gamma, R. Helm, R. Johnson, and J. Vlissides. Design Patterns Elements of Reusable Object-orientated Software. Addison -Wesley, 1995. Google ScholarDigital Library
- T. Grill and M. Blauhut. Design patterns applied in a uid process for safety critical environments (sces). In Proc. of the 4th Usability Symposium USAB 2008, submitted for review to USAB 2008. Springer-Verlag, 2008. Google ScholarDigital Library
- F. K. Hussain and E. Chang. An overview of the interpretations of trust and reputation. Advanced International Conference on Telecommunications, 0:30, 2007. Google ScholarDigital Library
- J. D. Lewis and A. Weigert. Trust as a social reality. Social Forces, 63(3):967--985, 1985.Google ScholarCross Ref
- N. Luhmann. Trust: Making and breaking cooperative relations, 2000.Google Scholar
- M. Madsen and S. Gregor. Measuring human-computer trust. In G. Gable and M. Viatle, editors, Proceedings of the 11th Australasian Conference on Information Systems, page p. 53ff, 2000.Google Scholar
- G. C. Moore and I. Benbasat. Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3):192--222, Sept. 1991.Google ScholarDigital Library
- B. M. Muir and N. Moray. Trust in automation. part ii. experimental studies of trust and human intervention in a process control simulation. Ergonomics, 39(3):429--460, 1996.Google ScholarCross Ref
- C. Nass and J. Steuer. Voices, boxes, and sources of messages computers and social actors. Human Communication Research, 19(4):504--527, 1993.Google ScholarCross Ref
- C. Nass, J. Steuer, and E. R. Tauber. Computers are social actors. In CHI '94: Proceedings of the SIGCHI conference on Human factors in computing systems, pages 72--78, New York, NY, USA, 1994. ACM. Google ScholarDigital Library
- J. Nielsen. Usability Engineering. Academic Press, 1993. Google ScholarDigital Library
- D. A. Norman. The Design of Everyday Things. B&T, 1988.Google Scholar
- J. Riegelsberger, M. A. Sasse, and J. D. McCarthy. The mechanics of trust: a framework for research and design. Int. J. Hum.-Comput. Stud., 62(3):381--422, 2005. Google ScholarDigital Library
- J. Tidwell. Designing Interfaces. O'Reilly, first edition edition, November 2005. Google ScholarDigital Library
- S. Tseng and B. J. Fogg. Credibility and computing technology. Commun. ACM, 42(5):39--44, 1999. Google ScholarDigital Library
- M. van Welie and G. C. van der Veer. Pattern languages in interaction design. In INTERACT, 2003.Google Scholar
- M. V. Welie and H. Trætteberg. Interaction patterns in user interfaces. In Proc. Seventh Pattern Languages of Programs Conference: PLoP 2000, pages 13--16, 2000.Google Scholar
Index Terms
- Patterns of trust in ubiquitous environments
Recommendations
Learning in Ubiquitous Computing Environments
The application of ubiquitous technologies in the improvement of education strategies is called Ubiquitous Learning. GlobalEdu is a model created to support ubiquitous learning. The model has the necessary support to implement learning-related ...
Learning in Small and Large Ubiquitous Computing Environments
EUC '08: Proceedings of the 2008 IEEE/IFIP International Conference on Embedded and Ubiquitous Computing - Volume 01GlobalEdu is a generic model created to support learning in ubiquitous computing environments. This model has the necessary support to implement learning-related functionalities in ubiquitous environments. The basic ubiquitous computing support must be ...
Ubiquitous Computing: Are We There Yet?
The widespread deployment of technologies like mobile phones continues to drive new applications and to open research opportunities.
Comments