Thea Hodge
Abstract
Thea Hodge opened the discussion, remarking on the apparent tendency of User Services staff to move, via promotion, from direct user contact to systems and senior management. She suggested that this tendency would produce more user-friendly management in university computing centers.
Index Terms
- User Services: past, present, future summary of panel discussion at USC X, Chicago
Recommendations
User services: legal rights, legal responsibilities summary of the USC IX opening session
The Ninth SIGUCC User Services Conference held in Atlanta, Georgia, began with an address entitled, "Legal Rights, Legal Responsibilities", delivered by Ms. Jane Devlin. Jane, a language major at Michigan State University and the University of the Andes,...
Burn out in user services
The term "burn out" is frequently used to describe a person's fatigue or tire of a particular job or task. More often than not, it is associated with the helping professions and other jobs where people help other people. It is common to hear someone say ...
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