HR SYSTEM EFFECTIVENESS IN THE TRANSFORMATIVE ORGANIZATION: LESSONS FROM LIBANCELL OF LEBANON

Libancell is one of several experiments in post‐war privatization in Lebanon. It was established in 1994 through a contract to build and operate a mobile communication network. In the three year period described in this case study, Libancell grew from 0 to 255 employees. This rapid growth, the uniqueness of the privatization experiment, and the company's high national profile provide an excellent opportunity to examine the interface between the HR system and work experience of organization members. Using archival research, interviews, and survey data, this study describes the rich and complex interaction between the HR system and other essential components of the organization.