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From SWOT, a bidimensional diagnostic tool, to a new 3D strategic model

Alberto Cusi (Northwestern University - Chicago, Chicago, Illinois, USA)
Antonella Ferri (Universitas Mercatorum, Rome, Italy)
Alessandra Micozzi (Universitas Mercatorum, Rome, Italy)
Maria Palazzo (Universitas Mercatorum, Rome, Italy)

The TQM Journal

ISSN: 1754-2731

Article publication date: 10 April 2023

641

Abstract

Purpose

Stemming from the resource-based view (RBV) approach, this article overcomes the limits of the conventional strengths, weaknesses, opportunities and threats (SWOT) analysis, setting the basis for the model actual–potential, positive–negative, internal–external (APPNIE). This paper enacts a new framework demonstrating how strengths, weaknesses, opportunities and threats of SWOT can be replaced by actual or potential, positive or negative elements, considered in a dynamic way.

Design/methodology/approach

The traditional SWOT analysis provides only a partial view of the environment and adopts incorrect terminology that can confuse the user, preventing a clear understanding of the factors affecting the organisation’s situation. The authors developed a new tool to help managers in their decision-making processes.

Findings

This study proposes a new tool for assessing the quality of management, resources and environment, which is useful in understanding the economic and social scenario in which a firm is embedded. From a practical point of view, the new tool is applied in the case study, and it shows how managers and students can use it while choosing between alternative options (different strategies, markets, technologies, etc.).

Originality/value

The APPNIE model introduces a new dimension that the SWOT analysis does not consider. Moreover, for each element of the new matrix, the authors propose a plan of action, which is another valuable benefit of the APPNIE model.

Keywords

Citation

Cusi, A., Ferri, A., Micozzi, A. and Palazzo, M. (2023), "From SWOT, a bidimensional diagnostic tool, to a new 3D strategic model", The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-11-2022-0332

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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