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Goya Foods’ CEO: “A war [is] coming”

Victor Quiñones (Graduate School of Business, University of Puerto Rico, San Juan, Puerto Rico, USA)
Maria M. Feliciano-Cestero (Graduate School of Business, University of Puerto Rico, San Juan, Puerto Rico, USA)
Alec Cruz-Cruz (Graduate School of Business, University of Puerto Rico, San Juan, Puerto Rico, USA)

Publication date: 4 May 2023

Issue publication date: 7 November 2023

Abstract

Research methodology

In writing this case, the research team used secondary resources such as academic journals, trade magazines and websites to inform and verify the information.

Case overview/synopsis

January 7, 2021, was not a good day for Goya Foods CEO Robert Bob Unanue, who has been at the helm of Goya since 2004. On that day, the nine-member board of directors of Goya censured Unanue for publicly questioning the legitimacy of the 2021 United States Presidential election. A day before, on January 6, a mob “trapped lawmakers and vandalized the home of Congress in the worst desecration of the complex since British forces burned it in 1814” (Hockstein, 2021).

Unanue was considered a follower of former president Trump and has expressed that “the country was […] blessed to have a leader like President Trump, who is a builder” (Hawkins, 2020). In January 2021, Unanue appeared on Fox News and said a “ war was coming,” as Joe Biden’s election was “unverified.” These, among other words, motivated the censured by the board of Goya Foods, Inc. (Santana and Isidore, 2021).

Students are asked the following questions for discussion: Did the board of directors of Goya Foods carry its role too far by openly censuring Unanue? Did Unanue go too far by openly expressing subjective opinions and thus influencing how people view the election results? Should he have remained as CEO of Goya Foods after his words on Joe Biden’s election?

Complexity academic level

One of the authors has taught the case in the Strategic Management course for MBA students. In addition, graduate students of corporate governance, business ethics, social responsibility and leadership, among other classes, will be the target segments for the case.

Learning objectives

1. Recognize the effects on brand image and sales when CEOs participate in political arenas and publicly discuss social issues.

2. Understand the dynamics behind ethnic family businesses, such as their governance and conflict resolution approach.

3. Assess the value of the corporate board’s management of corporations.

Subject code

CCS11: Strategy

Keywords

Acknowledgements

Disclaimer. This case is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources.

Citation

Quiñones, V., Feliciano-Cestero, M.M. and Cruz-Cruz, A. (2023), "Goya Foods’ CEO: “A war [is] coming”", , Vol. 19 No. 6, pp. 840-856. https://doi.org/10.1108/TCJ-06-2022-0112

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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