Drivers of successful IT outsourcing: Findings from knowledge intensive SMEs in Spain

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

The study finds that IT capabilities acquired through an outsourced vendor can support buyers' value creation. Furthermore, the vendor's proficiency, process integration and information sharing directly and indirectly, affect IT outsourcing success.

The briefing saves busy executives, strategists, and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.