Index
Delivering Tourism Intelligence
ISBN: 978-1-78769-810-9, eISBN: 978-1-78769-809-3
ISSN: 2042-1443
Publication date: 8 November 2019
This content is currently only available as a PDF
Citation
(2019), "Index", Delivering Tourism Intelligence (Bridging Tourism Theory and Practice, Vol. 11), Emerald Publishing Limited, Leeds, pp. 401-413. https://doi.org/10.1108/S2042-144320190000011024
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited
INDEX
Academic association conferences
bidding for
, 285–288
in context
, 282–283
See also Professional conference management
Academic(s)
community
, 111
conferences
, 282–283
practitioners
, 265
research
, 244
voices
, 2, 319
Accepted Practices Exchange (APEX)
, 293
Accommodation
, 295
data collection and analysis
, 255–256
factors affecting pricing
, 252–253
pricing in sharing economy
, 253–254
pricing strategies in hotels and P2P lodgings
, 251–261
study method
, 254–255
study results
, 256–258
Aesthetic(s)
, 301–302
evaluation
, 180
Agriculture
, 80–81
Agritourism
, 79–87
in Bali
, 80–81
coffee tourism and civet coffee plantations
, 81–82
motivation and satisfaction
, 82–83
problem statement
, 83–84
study findings
, 85–87
study methods
, 84–85
See also Ecotourism
Airbnb
, 250, 254–255, 260, 295
Aircraft
cabin developments
, 196
manufacturers
, 198
Airline
food
, 190–191
management
, 195
operators
, 198–199
Alpine destinations
, 16–17
leadership in
, 17–21
Alpine Zoo
, 149
Alternative tourism
, 79
Anfi Group
, 224–225
AnfiTauro tourism
, 225
Application Service Providers
, 295
Asian skin pigmentation
, 178
Asian tourists
, 38–39
Australia(n)
lifestyle
, 115–116
tourism industry in
, 109–110, 112–113, 115
Authenticity
, 203, 211–212, 310
Autoethnographic/autoethnography
, 155
approach
, 144, 145–146
work
, 155
AVCon
, 117
Aviation food
aviation food-handling
, 200
safety research
, 199
Bali
, 78–79
agritourism in
, 80–81
Bali civet coffee plantation
, 79–87
Balinese cuisine
, 305–307
Bandung Institute of Technology (ITB)
, 104–105
Barcelona
, 50–51, 255
Belgian military cemetery in Houthulst
, 55
Bicycle-friendly city. See Innsbruck
Biogas
, 66
Booking.com
, 146–147, 154, 250, 254–255, 256
Boracay Island in Philippines
, 78
Brisbane Street Art Festival
, 115
BrisCon
, 117
Bubble maps
, 130–131
Bulan Mulud (month of Mulud)
, 163
Business
ecosystem
, 302
events
, 281–282
intelligence
, 4
model
, 302
relationships
, 264
stakeholders
, 169–170
sub-ecosystem
, 308
Business Institute University
, 57–58
Cabin crew
, 191, 193
in food-handling
, 197
role in serving safe food
, 194–197
Camping
, 66
Canary Islands tourism entrepreneurship
different stages to identify entrepreneurs’ development opportunities
, 223–224
lessons from entrepreneurs in tourism business
, 221–231
opportunities to learnt from cases studies
, 224–231
qualitative research
, 222–223
Caraca (Roman archaeological site)
, 57–58
Celtiberian heritage
, 54–55, 56
Chaos theory
, 32, 33, 35
Chinese tourists
, 39–40, 176
activities
, 175–176
conceptualizing opportunity in Sun
, 177–187
contemporary social forces
, 180–185
cultural images
, 179–180
implementation of findings
, 186–187
physiological foundations
, 177–179
Civet coffee
, 81–82
plantations
, 81–82
Climate-induced environmental changes
, 78
Cluster(s)
, 238–239
management principles
, 288–289
Co-occurrence Network, results by
, 133
Coffee tourism
, 79, 81–82
“Collective producers” of tourism experience
, 18
Comic conventions
, 117
Commemoration initiatives
, 58
Commercial jets
, 191–192
Commercialization system
, 225
Communication
knowledge transfer and communication technology
, 239–240
tools
, 264–265
Community
, 98, 207, 208
model destinations
, 16–17
services
, 62–63
Community-based tourism
Education for Sustainable Development
, 71–74
Pancoh ecotourism village development
, 65–67
practice
, 63–74
tourist volume and revenue sharing
, 67–69
See also Heritage tourism
Complex adaptive system
, 35
Complexity theory
, 32, 35
analyzing Mt. Rigi through
, 41–45
application of framework of complexity/chaos theory
, 46
in destination management
, 33–47
perspectives
, 42
study methodology
, 36–37
on tourism
, 32–33
Conference(s)
, 282
academic association conferences in context
, 282–283
bids
, 287
control
, 292
management
, 289–293
professional conference management
, 283–297
programing
, 296
Conflicts
, 39–40, 67–68, 194–195
of interest
, 246
Conrego
, 288–289
Consumer benefits and experiences
, 319–322
Contemporary air travel
, 190
Contemporary social forces
, 180–185
Convention and Visitors Bureaus (CVBs)
, 287, 297
Convention Industry Council
See Events Industry Council
Cooperative Research Center for Sustainable Tourism
, 240
Corporate(s)
, 285
conferences
, 282–283
model destinations
, 16–17
Cosmology
, 36, 42
Cosplay scene
, 117
Creative capital
, 51–52
Creativity
, 301–302
Critical theory
, 176
Culinary
activities
, 301
cultural heritage
, 301–302
destination
, 311
Indonesia
, 309
marketing
, 312
product
, 310–311
skills
, 325
tourism
, 300, 308
tourist
, 308
value
, 309
Cultural heritage
, 163
destinations
, 59
tourism
, 50, 51–52
Cultural tourism
applications of findings
, 118–120
modern approach to
, 111–120
popular themes
, 114
study methodology
, 113
study results
, 114–117
See also Heritage tourism
Cultural/culture
, 207, 210–212, 309–310
assets
, 110
capital
, 51–52
economy
, 111
images
, 179–180
tourism
, 80
villages
, 79
Customer(s)
dissatisfaction
, 126–127
loyalty
, 171
online reviews
, 127
satisfaction theory
, 272–275
Cvent software
, 288–289
Dark tourism
, 80
Data visualization
, 126–127
features
, 135–141
results by Bubble Biz
, 130–132
results by Co-occurrence Network
, 133
results by Voyant Cirrus
, 129–130
results by Voyant Links
, 132
results by WordWanderer
, 134–135
strength and weakness
, 136–140
study methods
, 128–129
tools
, 127–141
Death Trail in Diksmuide
, 55
Decree of the Government of The Republic of Indonesia No. 50 (2011)
, 100
Demand for food tourism
, 300
Depigmentation
, 177–178
Destination
branding
, 110, 112
community
, 208
complexity theory in destination management
, 33–47
governance
, 18–19
leadership
, 20
marketing
, 110, 112, 116, 118–119
Destination management/marketing organizations (DMOs)
, 17, 18, 111, 118, 126, 240, 244–245
“Disney-World” like development
, 317
Dissatisfaction
, 127
Dreaming
, 144, 145, 151–152, 156
Driving
force
, 191
sub-ecosystem
, 308
Economic contribution of Sekaten festival
, 164–169
Economy
, 98, 111–112
Ecosystem
, 77–78, 302
application
, 308
leadership
, 302
See also Tourism ecosystem
Ecotourism
, 64, 69, 80, 302–303
entrepreneurs
, 64–65
essential elements for ecotourism in community setting
, 64
See also Agritourism
Education
, 65, 196
disciplines
, 5
for Sustainable Development program
, 62–63, 65, 71–74
Emotional intelligence
, 292
Empowerment
, 207, 209
Enclave tourism
, 202
in grand resorts
, 321–322
injustices
, 215
Energy management
, 70–71
Entertainment
, 86–87, 294–295
Entrepreneurs
benefits to
, 322–325
development opportunities
, 223–224
different stages to identify entrepreneurs’ development opportunities
, 223–224
opportunities to learnt from cases studies
, 224–231
qualitative research
, 222–223
in tourism business
, 221–231
Entrepreneurship in tourism
, 202
Environment(al)
, 98
conditions
, 78
sustainability
, 97
European Alps
, 317
European Year of Cultural Heritage
, 58
Event management body of knowledge (EMBOK)
, 282, 289–290
Matrix
, 289–290
Event(s)
, 290
design
, 291, 295–296
design philosophies
, 324–325
Industry Council
, 284
management software
, 283, 288–289, 293
manager
, 297
planning
, 288–289
Specifications Guide
, 293, 295–296
tourism
, 281–282
Exhibition
events
, 264
at international tourism trade shows
, 266–267
Exhibitors’ experience
, 266, 267
Expedia. com
, 128–129, 146–147, 154
Experiential marketing
data analysis
, 271–272
on exhibitor performance
, 272–275
practical significance
, 275–276
study framework
, 267
study methods
, 270–271
theoretical significance
, 272–275
theory
, 272–275
total variation explained by each construction
, 273–274
tradeshow performance
, 268–270
WTM
, 264–276
Explicit governance
, 19
Facebook
, 292
Fast food
, 116
Feminist festivals
, 79
Festival-based tourism
, 172–173
Festival tourists
, 165
Flemish government
, 58
Food
, 115–116, 192, 299–300
and beverage spending
, 167
consumption
, 300
culture
, 310
food-borne diseases
, 189–190
food-borne illness
, 189–190
food-handling practices
, 189–190
handler
, 191, 196
hygiene
, 191
poisoning
, 189–190
poisoning-related disease
, 196
trucks
, 116
Food safety
, 199
information
, 197
precautions
, 194
risks
, 191
training and education
, 196
Formal qualifications
, 283
Fremantle International Arts Festival
, 115
Future entrepreneurs
, 222, 223, 230–231
Gadjah Mada University (UGM)
, 62–63, 71, 104–105
German military cemetery in Diksmuide
, 55
German military cemetery in Langemark-Poelkapelle
, 55
Global Sustainable Tourism Council
, 62, 100–101
principles of sustainability
, 69–71
Global tourism
development
, 96–97
market
, 238–239
See also Local tourism experience
Globalia
, 227–228
Gold Coast Australia
, 186
Google
, 228
Governance
, 316–319
patterns
, 98
Grebeg Mulud ceremony
, 163
Greenwashing
, 108
Gunungan (offerings)
, 163
#Hashtag marketing
, 119, 120
Healthy eating and wellness
, 295
Healthy partnerships
, 323
Heritage tourism
, 51–59, 111–112
Belgian Case
, 55–56
outcome of two cases and future relevance
, 56–59
Spanish Case
, 53–55
See also Community-based tourism; Cultural tourism
High-tech apartment hotel in Vienna
, 150–157
travel phases
, 156
Hofkirche
, 149
Host destination
, 286, 288
Hotels
, 126
pricing strategies in
, 251–261
Hybrid P2P platforms
, 254–255
“Hybrid” models of hospitality
, 250
IG RigiKaltbad-First
, 38
IMPACTUR Canarias 2017 Study
, 219–220
In-flight food safety
, 191–200
cabin crew role in serving safe food
, 194–197
management
, 197–200
Independent social enterprises
, 202
“Indie” culture
, 116
Indigenous tourism
, 79
Indonesia Sustainable Tourism Council
, 106–107
Indonesia(n)
, 80
culinary and tourism ecosystem
, 301–312
culinary offerings
, 307
developments in agritourism across
, 80–81
government
, 92
regional diversity
, 301
rich agricultural resources for tourism
, 318
sustainable tourism development goals
, 93–107
tourism
, 92, 93
traditional foods
, 307
Indonesian Society for Social Transformation (INSIST)
, 62, 65–66
Indonesian Sustainable Tourism Award
, 107
Industry Performance Analyzer for Tourism trial
, 241
Innsbruck
, 147–150
Card
, 149, 150
travel phases
, 151–152
Institute for Rural Technology Development
, 62
International Conference of Sustainable Tourism
, 101
International Network of Sustainable Tourism Observatories (INSTO)
, 101–102
International Society for Southeast Asian Agricultural Sciences
, 80
International tourism companies
, 224
International trade shows
, 267, 268
Intra-organizational information resources
, 244
Island tourism development
, 77–78
IVB Ticketshop-App
, 148–149
IVB-Scout App
, 148–149
Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy
, 271
Kalimantan cuisine
, 305–307
Kangaroo Island in South Australia
, 7
Karawitan
, 70
Keraton
, 162
potential of
, 162–164
Key stakeholders/actors
, 20
KH coder-Co-occurrence network
, 128–129
Knowledge
, 207, 212–213
applied to tourism
, 235–248
challenges to research cluster partnership
, 245–248
clusters and networks
, 238–239
current information sources
, 244–245
destination examples
, 241
economy
, 234–235, 236
management
, 234
micro and macro levels of analysis
, 237–238
Tourism Collective North Queensland
, 242–243
transfer and communication technology
, 239–240
Kopi luwak. See Civet coffee
Laras Madyo art
, 66
Laws of Republic Indonesia number
, 63
Leadership in alpine destinations
, 17–21
leadership networks in destinations
, 19–21
planning, management, and governance
, 18–19
Showcase “Stubai 2021”
, 21–29
Learning
organization
, 32
tourism destination
, 36
See also Knowledge
Lembaga Pengembangan Teknologi Pedesaan (LPTP)
, 62, 65–66
Leximancer
, 128
Lexos-BubbleViz
, 128–129
Linear development models
, 32
Local cuisine as tourism signature
application of findings
, 307–312
Indonesian culinary and tourism ecosystem
, 301–312
study findings
, 304–307
study methodology
, 303–304
Local culinary developments
, 310, 311–312
Local food
, 300, 311
Local tourism experience
, 202–214
case study
, 205–206
local experience concept
, 203–204, 207
Mauritius Conscious
, 206
social enterprise
, 204
study methods
, 204–205
study results
, 207–214
Local tourists
, 81, 84, 85
Local Wisdom
, 301–302
Lodging
, 254–255
Lombok
, 106–107
Lucerne Tourismus AG
, 38
Madam Patriotism
, 179–180
Madman Anime Festival
, 117
MagnetiCon
, 117
Markets/marketing
, 264, 292
communication
, 264
destinations
, 118, 169
practitioners
, 265
strategies
, 276
Mascots
, 112
MasterplanRigi
, 39–40
Mauritius
, 186–187
Meetings, Incentives, Conference and Events (MICE)
, 281–282
Melanin
, 178
Ministry of Tourism of The Republic of Indonesia
, 100–101
Mobile World Congress (MWC)
, 255
Monitoring Center for Sustainable Tourism Observatories (MCSTO)
, 71, 101–102
Mount Rigi (Mt. Rigi)
, 32–33, 37–40
analyzing Mt. Rigi through complexity theory
, 41–45
key tourism stakeholders in
, 40
location and brief information
, 39
timeline of tourism development-related incidents on
, 44–45
tourism
, 46–47
tourists
, 38–39
Mt. Merapi Eruption
, 62, 65–66, 74
Nagasari
, 68
National Guidelines on Sustainable Tourism Program
, 100
National sustainable tourism management forum
, 101
National Tourism Organization (NTO)
, 242
National Trust for Historic Preservation
, 51–52
Nordkette
, 150
Numantian cultural activities
, 54–55
Online hotel reviews
, 128–129
Online ICT-based engagement platforms
, 249–250
Online IVB journey planner
, 148–149
Overtourism
, 50–51
Oz Comic-Con
, 117
Pancoh Ecotourism Village
, 62–63
development
, 65–67
implementations and challenges
, 69–71
number of Pancoh’s homestay and management team
, 68
number of tourists and revenue
, 69
satisfaction of tourists visiting
, 72–73
transformation
, 66
Pancoh Hamlet
, 65–66
Pangandaran
, 106–107
Participatory Innovative Learning and Action Research (PILAR)
, 63
Passion
, 207
Peer-to-peer (P2P)
communication
, 249–250
pricing strategies in P2P lodgings
, 251–261
transportation platforms
, 258–260
Penta Helix
, 169
PMT Hiking
, 24
Pop-culture conventions
, 117
Popular culture
, 117
Price
competitiveness
, 172
evolution
, 258
management
, 254–255
Pricing strategies
data collection and analysis
, 255–256
factors affecting pricing
, 252–253
in hotels and P2P lodgings
, 251–261
of hybrid P2P lodgings
, 251
pricing in sharing economy
, 253–254
study method
, 254–255
study results
, 256–258
Professional conference management
, 283–297
bidding for academic association conference
, 285–288
conference industry structure
, 284–285
conference management
, 289–293
conference planning
, 288–289
conference staging
, 293–295
getting conference together
, 288–293
keys for success
, 295–297
study applications
, 293–295
Professionalism
, 292
Project management
principles
, 293
teams
, 28
Queen of the Mountains
, 37–38
Rainforest Alliance
, 103
“Rashies”
, 186–187
Ravanne
, 214
Regional Tourism Activity Monitor
, 241
Regional tourism organizations (RTO)
, 233–234
Relationship marketing
, 312
Republic of Indonesia’s Ministry of Tourism
, 62
Research(ing)
, 144, 151–152, 156
challenges to research cluster partnership
, 245–248
and development programs
, 62–63
Excellence Framework impact
, 315
Revenue sharing
, 67–69
in Pancoh ecotourism village
, 70
Rigi Valley Station
, 38
RigiBahnen
, 317
RigiBahnen AG
, 38, 41–42, 43
RigiPlus AG
, 38, 41–42
Risk management
, 290, 297
River trekking
, 66
Rome, School of Managers
, 57–58
Safe air travel
, 191
Safe food
on aircraft
, 189–190
cabin crew role in serving safe food
, 194–197
delivery
, 190
in-flight food safety
, 191–200
management
, 197–200
safe food-handling practices
, 189–190
Safety
, 194–195
culture philosophy
, 193
Safety at Sports and Recreational Events Act (2010)
, 290
Salak plant
, 66, 70
Satisfaction
, 82–83, 87, 127, 266
Sekaten festival
, 163
economic contribution of
, 164–169
finding and analysis
, 166–169
study methods
, 165–166
Service
, 194–195
quality
, 171
recovery
, 127
Sharing
, 144, 151–152, 156
of detail
, 323
economy
, 249–250
pricing in sharing economy
, 253–254
Showcase Stubai
, 30, 316
Silo Art Trail
, 115
Skin
darkening
, 179
tone tension
, 180–181
tones
, 178–179, 180–181
whitening products
, 181–182
Sleman Regency
Tourism Office
, 62
of Yogyakarta Special Province
, 62
Small business networks
applied to tourism
, 235–248
challenges to research cluster partnership
, 245–248
current information sources
, 244–245
destination examples
, 241
knowledge clusters and networks
, 238–239
knowledge management applied to tourism
, 235–248
knowledge transfer and communication technology
, 239–240
micro and macro levels of analysis
, 237–238
Tourism Collective North Queensland
, 242–243
Small rural communities
, 50–59
Small-medium enterprise (SMEs)
, 235, 237, 247–248
SMASH!
, 117
Social enterprises
, 201–202, 204
Social media
, 52–53, 253
functions
, 170
platforms
, 292, 297
Southeast Nusa Tenggara cuisine
, 305–307
Soy-based foods
, 309–310
Sports tourism
, 80
“Staging guide”. See Events Specifications Guide
Stakeholders
, 172, 239, 287
management
, 291
partnership
, 169
Strategic planning
, 288–290
guidelines
, 324–325
Street food
, 116
“Stubai 2021”
, 27–29
factions and figures
, 22
functioning leadership network
, 29
overnight stay in Stubai during winter and summer
, 22
Stubai Glacier
, 21–22
Stubai High Altitude Trail
, 24
Stubai mountain lakes
, 25
Stubai Seven Summits
, 24, 25
Stubai Ultra Trail
, 27
Sumateran culinary
, 305–307
Sundanese. See West Java
Surthung
, 66
Sustainability
, 92–93, 98, 316–319
Sustainable Development Goals (SDGs)
, 93–94, 95–96
Sustainable tourism
, 92–93, 94–96, 107–108
master plan
, 100
Sustainable tourism certification (STC)
, 93, 103–107, 318–319
Sustainable tourism development (STDev)
, 63, 93
goals
, 93–107
program
, 96–98
Sustainable tourism observatory (STO)
, 93, 101–103, 318–319
Indonesia Monitoring Center for
, 104–105
Tabanan
, 81, 83–84, 89
Tapestry Tourism
Futures Project
, 241
model
, 242–243
Tour
experience cocreation process
, 213
guide training
, 71–73
planning process
, 208
Tourism
, 31–32, 34–35, 50–51, 52, 78, 92, 96–97, 126, 199, 220, 234–235
access to front door and self-check-in machine
, 153
agencies
, 126
destinations
, 16, 35
development
, 202
experiences in
, 143–157
high-tech apartment hotel in Vienna
, 150–157
industry
, 80–81, 219–220, 299–300
Innsbruck
, 147–150
knowledge management applied to
, 235–248
model canvas
, 302–303
product
, 16
research
, 2
researchers
, 1–2
studies
, 146
study implications
, 157–159
study method
, 145–147
technology
, 143–144
transportation modes and tourists’ attractions
, 148
Tourism action
, 314–315
benefits to entrepreneurs and development opportunities
, 322–325
consumer benefits and experiences
, 319–322
governance, planning, and sustainability
, 316–319
Tourism Australia (TA)
, 243
Tourism business(es)
, 111, 144–145, 230, 238–239
entrepreneurs in
, 221–231
Tourism Collective
North Queensland
, 242–243
project
, 323
Tourism ecosystem
, 300–301
application of findings
, 307–312
ecosystem model
, 302
Indonesian culinary and
, 301–312
study findings
, 304–307
study methodology
, 303–304
See also Ecosystem
Tourism Events Queensland (TEQ)
, 243, 244–245
Tourism intelligence
, 2–10
accessibility
, 8–10
specifying
, 6–8
Tourism Intelligence Forum (t-Forum)
, 10–11
Tourism Magnetic Island (TMI)
, 243
Tourism optimization management model (TOMM)
, 241, 242–243
Tourist(s)
economic contribution of Sekaten festival
, 164–169
expenditure
, 164–165
experiences
, 167, 198
motivations
, 308–309
potential of Keraton
, 162–164
satisfaction survey
, 71
spending
, 162, 163–164
volume
, 67–69
Townsville Enterprise Limited (TEL)
, 243
Trade shows
, 264–265, 276
effectiveness
, 265
expenditures
, 269
performance theory
, 268–270, 272–275
Tradition(al)
, 301–302
cuisine
, 301
sunshine based activities
, 176
tourism system studies
, 34
Travel
campaign
, 118
and Tourism Competitiveness Index
, 92
trade shows
, 268
TripAdvisor
, 128, 146–147, 154, 244
Trustpilot
, 230
Tubillete. com.
, 227
Tunjangan Hari Raya
, 69–70
Twitter
, 292
Tyrol Panorama Museum
, 149
Uber
, 258–260
Udayana University (Unud)
, 104–105
Ultraviolet (UV)
, 178
light
, 178
United Nations Environment Program (UNEP)
, 92
United Nations WTO (UNWTO)
, 101–102
Unterallmeind Korporation Arth
, 38
Urban arts
, 115
Urban cultural
activities
, 110, 113
heritage tourism
, 79
tourism
, 111–112
Urban2Glacier
, 27
User-generated content
, 119
on social media
, 127
Voyant Cirrus
, 128–129
data profile
, 129
results by
, 129–130
word clouds by
, 130
Voyant Links
, 128–129
results by
, 132
words linkages analyzed by
, 132
Wadai
, 307
Wajik
, 68
Wakatobi
, 106–107
Web 2. 0
, 229, 249–250
Weggis Vitznau Rigi Tourimus
, 38
West Java
, 305–307
Westhoek in Belgium
, 53
White skin
, 180–181
Wild Water Trail
, 25–26
Wingko
, 68
Wonderful Indonesia STO
, 102
Wonderful Indonesia Tourism Observatory Forum
, 101
Wonderwalls Festival
, 115
Wordwanderer
, 128–129
results by
, 134–135
World Tourism Organization (WTO)
, 92
World Travel Mart (WTM)
, 263–276
data analysis
, 271–272
practical significance
, 275–276
study framework
, 267
study methods
, 270–271
theoretical significance
, 272–275
total variation explained by each construction
, 273–274
tradeshow performance
, 268–270
World War I (WWI)
, 55–56
Yogyakarta
, 162, 305–307
Special Province
, 62–63
Tourism Office
, 171
- Prelims
- Chapter 1 The Value of Tourism Intelligence
- Part I Governance, Planning and Sustainability
- Chapter 2 Leadership in Alpine Destinations The Showcase “Stubai 2021”
- Chapter 3 Complexity Theory in Tourism The Case of Mount Rigi, Switzerland
- Chapter 4 Empowering Small Rural Communities through Heritage Tourism
- Chapter 5 Implementing Community-based Tourism Post Mount Merapi Eruption in Indonesia
- Chapter 6 Delivering Tourism Intelligence about Agritourism Principles from the Balinese Case of Civet Coffee
- Chapter 7 Tourism Development in Indonesia Establishment of Sustainable Strategies
- Chapter 8 Promoting Cultural Tourism in Australia An Urban Perspective
- Part II Consumer Benefits and Experiences
- Chapter 9 Understanding Guests’ Dissatisfaction Application of Data Visualization Tools
- Chapter 10 Making Tourism Technology User-friendly From Problems to Positive Experiences
- Chapter 11 Assessing Tourist Spending at an Attraction The Case of Yogyakarta Palace
- Chapter 12 Chinese Tourists and the Sun Implications for Designing Experiences
- Chapter 13 Safe Food on Aircraft Key Management Principles
- Chapter 14 Contribution of Small Tourism Social Enterprises to the Local Experience
- Part III Benefits to Entrepreneurs and Development Opportunities
- Chapter 15 Learning from Canary Islands Tourism Entrepreneurship
- Chapter 16 Building Small Business Networks A Knowledge Transfer Example
- Chapter 17 Accommodation Price Strategies Hotels versus P2P Lodgings
- Chapter 18 Experiential Marketing on Exhibitor Performance World Travel Mart London 2017
- Chapter 19 Making Conferences a Success Perspectives of a Meetings Professional
- Chapter 20 Local Cuisine as a Tourism Signature Indonesian Culinary Ecosystem
- Chapter 21 From Analysis to Action The Long and Winding Road
- About the Contributors
- References
- Index