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Role of social media news consumption in cultivating opinion polarization

Labeeba Kothur (Department of Information Technology and Systems, Indian Institute of Management Kozhikode, Kozhikode, India)
Vidushi Pandey (Department of Information Technology and Systems, Indian Institute of Management Kozhikode, Kozhikode, India)

Information Technology & People

ISSN: 0959-3845

Article publication date: 6 December 2023

338

Abstract

Purpose

This paper aims to investigate the mechanisms through which social media news consumption across different platforms leads to opinion polarization in society. To this end, the authors draw from cultivation theory to examine whether social media news consumption imparts a mainstreaming or resonance effect. Media consumption imparts a mainstreaming effect if frequent users, regardless of their social identity, develop homogenous attitudes about issues, whereas resonance is at play if there is a differing cultivation effect on various social groups depending on their relatability of life experiences.

Design/methodology/approach

The authors conduct the study in the developing context of India, using a population survey dataset from 2019. Regression-based mediation and moderation analyses were carried out to test the hypotheses.

Findings

The findings reveal that resonance is the most prominent mechanism through which social media news consumption cultivates opinion polarization, contrary to the mainstreaming effect imparted by television. Further, WhatsApp use was found to strengthen the polarizing effect of overall social media news consumption, while YouTube use weakened the cultivation of polarization.

Research limitations/implications

The paper unearths how social media news consumption influences the opinion polarization of various social groups differently. The authors also find the differential effect of specific platform use. These findings have the potential to inform policymakers and developers about how to mitigate the detrimental effects of platform-based political persuasion.

Originality/value

This study offers significant contributions. First, the authors explain social media-induced polarization using the novel theoretical lens of cultivation. Second, the authors find that social media and television news consumption differ in their polarizing effects. Third, the authors find that while WhatsApp use amplifies the polarizing effect of social media news consumption, YouTube use weakens it.

Keywords

Acknowledgements

This study used data from a national-level survey conducted in 2019 by the Lokniti programme at CSDS, India. The authors extend their gratitude to the officials of the Lokniti programme and the CSDS Institute for the dataset. The dataset is publicly available on request on Lokniti website at https://www.lokniti.org/page/accessing-data.

Citation

Kothur, L. and Pandey, V. (2023), "Role of social media news consumption in cultivating opinion polarization", Information Technology & People, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ITP-12-2022-0942

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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