Accessible heritage cities
International Journal of Tourism Cities
ISSN: 2056-5607
Article publication date: 28 June 2023
Issue publication date: 7 November 2023
Abstract
Purpose
This viewpoint note aims to discuss the challenges and the suggestions of using assistive technologies to improve the accessibility for travellers with disabilities and their companions at heritage cities.
Design/methodology/approach
The viewpoint note used the narrative approach which conceptualised accessible tourism, challenges and solutions of using assistive technologies for improving the heritage cities visit experience of travellers with disabilities.
Findings
The viewpoint note discussed three challenges (physical, informational and attitudinal) and three approaches of accessible platform, navigation system, and accessible and interactive heritage interpretation solutions for accessible heritage cities.
Originality/value
The viewpoint note presents the expert opinion of authors who investigated the accessibility issue in heritage cities. The first author of this note is a person with disabilities who has been living and studying about experience of travellers with disabilities at many heritage cities. The other author is an expert in heritage tourism.
Keywords
Citation
Doan, T. and Nguyen, H. (2023), "Accessible heritage cities", International Journal of Tourism Cities, Vol. 9 No. 3, pp. 552-558. https://doi.org/10.1108/IJTC-12-2022-0269
Publisher
:Emerald Publishing Limited
Copyright © 2023, International Tourism Studies Association