Influence of human resource development (HRD) practices on hotel industry’s performance: The role of employee competencies
European Journal of Training and Development
ISSN: 2046-9012
Article publication date: 22 October 2018
Issue publication date: 29 October 2018
Abstract
Purpose
The purpose of this paper is to examine the mediating role of employee competencies in the association between human resource development (HRD) practices and organizational performance.
Design/methodology/approach
An integrated research model was developed by combining principal factors from existing literature. Data were collected through questionnaire from 600 employees of the selected hotels. The validity of the model and hypotheses was tested using structural equation modeling. The reliability and validity of the dimensions are established through confirmatory factor analysis.
Findings
The results indicate that some HRD practices impact organizational performance through their influence on employee competencies. The study further revealed that employee competencies mediate the association between HRD practices and organizational performance.
Research limitations/implications
The research was undertaken in the hotel industry and the analysis based on cross-sectional data which cannot be generalized across a broader range of sectors.
Practical implications
The findings of the study have the potential to help stakeholders and management of hotels in adopting properly and well-articulated HRD practices to stimulate positive behavior in individuals and impact their knowledge, skills and attitudes.
Originality/value
This study extends the literature by adducing evidence that employee competencies mediated the association between HRD practices and organizational performance of the hotel industry in Ghana.
Keywords
Acknowledgements
Retraction notice: The publishers of the European Journal of Training and Development wish to retract the article Otoo, F.N.K. and Mishra, M. (2018), “Influence of human resource development (HRD) practices on hotel industry’s performance: the role of employee competencies”, published in the European Journal of Training and Development, Vol. 42 Nos 7/8, pp. 435-454.
It has come to our attention that a large proportion of this article is copied, without sufficient attribution, from a number of earlier sources. These were:
Frank Nana Kweku Otoo (2018), “Human Resource Development (HRD) Practices and Organizational Performance: The Mediating Role of Employee Competencies”, International Journal of Management Studies, Vol 5, Issue 3(1), pp. 91-105, http://researchersworld.com/ijms/vol5/issue3_1/Paper_12.pdf.
Otoo, F.N.K. and Mishra, M. (2018), “Measuring the impact of human resource development (HRD) practices on employee performance in small and medium scale enterprises”, European Journal of Training and Development, Vol. 42 No. 7/8, pp. 517-534, https://doi.org/10.1108/EJTD-07-2017-0061.
Frank Nana Kweku Otoo (2018), “Impact of Human Resource Development Practices on Employee Competencies”, International Journal of Management Studies, Vol. 5, Issue 3(2), pp. 116-128, http://researchersworld.com/ijms/vol5/issue3_2/Paper_15.pdf.
Frank Nana Kweku Otoo and Mridula Mishra (2018), “Influence of Human Resource Development (HRD) Practices on Organizational Effectiveness: The Role of Employee Competencies”, International Journal of Management Studies, Vol 5, Issue 2(6), pp. 110-124, http://researchersworld.com/ijms/vol5/issue2_6/Paper_13.pdf.
The European Journal of Training and Development submission guidelines make it clear that articles must be original and must not infringe any existing copyright. The publishers of the journal sincerely apologise to the readers.
Citation
Otoo, F.N.K. and Mishra, M. (2018), "Influence of human resource development (HRD) practices on hotel industry’s performance: The role of employee competencies", European Journal of Training and Development, Vol. 42 No. 7/8, pp. 435-454. https://doi.org/10.1108/EJTD-12-2017-0113
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited