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Organizational culture, knowledge sharing and organizational performance: a multi-country study

Muhammad Mustafa Raziq (University of Sharjah, Sharjah, United Arab Emirates) (National University of Sciences and Technology, Islamabad, Pakistan)
Qudsia Jabeen (National University of Modern Languages, Rawalpindi, Pakistan)
Sharjeel Saleem (Lyallpur Business School, Government College University Faisalabad, Faisalabad, Pakistan)
Mohamed Dawood Shamout (University of Sharjah, Sharjah, United Arab Emirates)
Samad Bashir (Dynamic Automation FZE, Sharjah, United Arab Emirates)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 4 April 2024

Issue publication date: 17 April 2024

202

Abstract

Purpose

Drawing on the competing values framework, we look at the relationship of different organizational cultures (clan, hierarchy, adhocracy and market) with organizational performance. Furthermore, we examine the mediating role of knowledge sharing (attitude and behavior) in the organizational culture and organizational performance relationship.

Design/methodology/approach

We draw on survey data from 241 respondents working in the aerospace and aviation manufacturing and services firms in Pakistan (85), Turkey (65) and the United Arab Emirates (91). We employ structural equation modeling for data analysis.

Findings

Results suggest that knowledge sharing partially mediates the relationship between clan culture and organizational performance, and fully mediates the market culture and organizational performance relationship. Hierarchy culture is only positively related to organizational performance, while adhocracy culture shows no relationship with knowledge sharing, let alone organizational performance.

Originality/value

While knowledge sharing enhances organizational performance, there is limited knowledge with regard to the specific organizational culture(s) conducive to knowledge sharing and organizational performance. The study extends existing research on the topic and contributes by showing which cultures are more conducive to knowledge sharing and organizational performance and which are less.

Keywords

Citation

Raziq, M.M., Jabeen, Q., Saleem, S., Shamout, M.D. and Bashir, S. (2024), "Organizational culture, knowledge sharing and organizational performance: a multi-country study", Business Process Management Journal, Vol. 30 No. 2, pp. 586-611. https://doi.org/10.1108/BPMJ-07-2023-0549

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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