Organizational culture, knowledge sharing and organizational performance: a multi-country study
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 4 April 2024
Issue publication date: 17 April 2024
Abstract
Purpose
Drawing on the competing values framework, we look at the relationship of different organizational cultures (clan, hierarchy, adhocracy and market) with organizational performance. Furthermore, we examine the mediating role of knowledge sharing (attitude and behavior) in the organizational culture and organizational performance relationship.
Design/methodology/approach
We draw on survey data from 241 respondents working in the aerospace and aviation manufacturing and services firms in Pakistan (85), Turkey (65) and the United Arab Emirates (91). We employ structural equation modeling for data analysis.
Findings
Results suggest that knowledge sharing partially mediates the relationship between clan culture and organizational performance, and fully mediates the market culture and organizational performance relationship. Hierarchy culture is only positively related to organizational performance, while adhocracy culture shows no relationship with knowledge sharing, let alone organizational performance.
Originality/value
While knowledge sharing enhances organizational performance, there is limited knowledge with regard to the specific organizational culture(s) conducive to knowledge sharing and organizational performance. The study extends existing research on the topic and contributes by showing which cultures are more conducive to knowledge sharing and organizational performance and which are less.
Keywords
Citation
Raziq, M.M., Jabeen, Q., Saleem, S., Shamout, M.D. and Bashir, S. (2024), "Organizational culture, knowledge sharing and organizational performance: a multi-country study", Business Process Management Journal, Vol. 30 No. 2, pp. 586-611. https://doi.org/10.1108/BPMJ-07-2023-0549
Publisher
:Emerald Publishing Limited
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