Index

Michael J. Urick (Saint Vincent College, USA)

Leadership in Multigenerational Organizations: Strategies to Successfully Manage an Age Diverse Workforce

ISBN: 978-1-83982-735-8, eISBN: 978-1-83982-734-1

Publication date: 18 July 2022

This content is currently only available as a PDF

Citation

Urick, M.J. (2022), "Index", Leadership in Multigenerational Organizations: Strategies to Successfully Manage an Age Diverse Workforce, Emerald Publishing Limited, Leeds, pp. 95-98. https://doi.org/10.1108/978-1-83982-734-120221011

Publisher

:

Emerald Publishing Limited

Copyright © 2022 Emerald Publishing Limited


INDEX

Academic research
, 12

Academy of Management Review
, 7

Achievement-oriented strategy
, 46

for intergenerational interactions
, 47

Age
, 88

age-based concept of generation
, 15

age-based millennial category
, 15

age-inclusive HR practices
, 4

negative perceptions of age groups
, 34–36

Amazon
, 12

Artifacts
, 71

Assembly-line type job
, 26

Assumptions
, 71

Authority
, 30

Baby boomers
, 3, 14

Bases of power
, 8, 22–23

coercive
, 23

expert
, 23

interpersonal
, 23

legitimate
, 22

referent
, 23

reward
, 22

Behaviors
, 38

Benedictine
, 71

Beneke, Tex
, 68

Business
, 5

Cameron, David
, 13

Catholic
, 71

CEO
, 22, 33

Charismatic leadership
, 24

Christian monastic communities
, 71

Christmas
, 68

Coercive power
, 23

Commitment
, 55

Communication style
, 46

Complexity

of generations
, 12

understanding complexity of each person
, 56

Conceptualization
, 25

Consideration
, 25

of leadership role
, 69–70

of potential commonalities
, 43

Context
, 19

examining readiness and willingness of followers
, 68–70

figuring out norms of culture
, 70–72

fitting in with your team
, 72–73

generations understanding
, 76–77

Miller band
, 67–68

role
, 45

understanding
, 67, 86–87

Covid-19
, 3

Culture norms
, 70–72

De Niro, Robert
, 37

Effective leader
, 45

Effectiveness
, 26

Ego-oriented strategy
, 48

Employees as individuals
, 52–54

Epcot Park
, 13

Expert power
, 23

Extrinsic motivators
, 54

Flex-time
, 78

Follower
, 60

Followership
, 44–45

Food
, 53, 55

Four “I’s” of transformational leadership
, 24

Gambler, The (song)
, 60

Generation X
, 3, 14, 15

Generation Y (see Millennials)

Generation Z
, 3, 15

Generational biases, forgetting
, 51–52

Generational groups
, 3

Generational identity
, 45–46, 76

Generational labels
, 81, 88

Generational phenomena
, 7

Generational stereotype
, 48

Generations
, 11–14

generation-based stereotypes
, 35

generational categories
, 14–17

idea of
, 16

realization
, 5–8

review research on generations
, 82

systematic in understanding
, 81–82

understanding context
, 76–77

“Gentelligence”
, 29

Google
, 12, 16

Government agency
, 5

“Great man theory” (see Trait theory)

Greenleaf, Robert
, 25

Group-interests
, 79–80

Halupki
, 55

Hathaway, Anne
, 37

High-quality interactions
, 21

Horn-driven jazz style
, 59

Idealized influence
, 24

Identity

create common unifying
, 87

of generation
, 79

Image-related strategies
, 47

Impression management
, 47

“In The Mood” (song)
, 6

Individual(s)

belonging
, 51

determining what motivates followers
, 54–56

focus on
, 85–86

forgetting generational biases
, 51–52

getting to know employees as
, 52–54

understanding complexity of each person
, 56

Individualized consideration
, 24

Individuals of older generations
, 48

Influence
, 9, 20, 22, 45

behavior
, 19

coercive bases of
, 37

formal
, 86

idealized
, 24

leader
, 70

in multigenerational settings
, 11

Information management
, 48

Initiating structure
, 25–26

Inspirational motivation
, 24

Institute for Supply Management
, 13

Intellectual stimulation
, 24

Interactions

high-quality interactions
, 21

low-quality interactions
, 21

quality interactions
, 21

strategies for improving interactions from prior research
, 46–49

Intergenerational issues in leadership

approach to understanding intergenerational issues
, 29–32

challenging interactions
, 38

managing older followers
, 37

negative perceptions of age groups
, 34–36

relating to younger age group
, 36–37

Intergenerational knowledge management
, 63

Intergenerational leadership
, 11

Intergenerational learning opportunities
, 9

Intergroup contact hypothesis
, 75

“Intern, The”
, 37

Internalize positive leadership approaches
, 82–83

Interpersonal bases of power
, 23

Intrinsic motivators
, 54

Iraq
, 6

“Ivory tower” of academia
, 88

Jones, Tommy Lee
, 65

Journal of Intergenerational Relationships
, 89

Knowledge, skills, ability, and expertise (KSAEs)
, 60, 61–62, 68–70, 72–73

Knowledge Management
, 38, 63

Laissez-faire approach
, 23–24

Leader–follower dance
, 9, 59–60

looking for learning opportunities
, 65–66

mentorship
, 62–64

participate in
, 86

succession planning
, 64–65

when to lead, when to follow
, 61–62

Leader–manager behavioral profiles
, 8, 25–27

Leader–member exchange theory (LMX theory)
, 8, 19, 21–22, 33, 36, 46, 54, 83

Leaders
, 20, 60, 80, 85, 86

leader-behavior approach
, 67

Leadership
, 73

bases of power
, 22–23

leader–manager behavior profiles
, 25–27

leadership style
, 20–21

LMX
, 21–22

models
, 79

requires skills
, 70

role
, 59

servant leadership
, 25

theory
, 19, 83

trait theory
, 19–20

transactional
, 19–20

transformational
, 23–24

Learning
, 5, 85

opportunities
, 65–66

Legitimate power
, 22

Liberal arts
, 71

Life-cycle theory of leadership
, 25

Low-quality interactions
, 21

Mannheim, Karl
, 12

Media, 12 52

“Men In Black”
, 65

Mentoring
, 62–63, 86

Mentorship
, 61, 62–64

Microgeneration
, 15

Millennials
, 3, 14, 15

Miller, Glenn (band musician)
, 67

Motivation
, 21, 54, 55, 78

extrinsic
, 54

inspirational
, 24

intrinsic
, 54

Motivators
, 54

Multifactor leadership questionnaire
, 24

Multigenerational organization, potential challenges in leading
, 83–84

recognizing
, 84–85

Multiple generations

finding common ground
, 45–46

followership
, 44–45

role of context
, 45

strategies for improving interactions from prior research
, 46–49

stress individuality
, 43–44

Myers, Nancy
, 37

Negative perceptions of age groups
, 34–36

Negative stereotypes of generations
, 43

Non-profit organization
, 5

Older followers, managing
, 37

Older generations
, 6

Older leaders
, 37

Online communication
, 89

Organizational culture
, 4

Organizational leaders
, 4

Organizations
, 75, 77

care
, 76

Performing proficiently strategy
, 46–47

Popular culture
, 11–12, 37

Positive multigenerational leadership
, 87

Positive work environment creation
, 78–79

Powell, Colin
, 13

Power

bases of
, 22–23

interpersonal
, 23

organizationally based
, 23

Qualitative data
, 29

Quality interactions
, 21

Quantitative survey-based data
, 5

Readiness
, 69

examining readiness and willingness of followers
, 68–70

Referent power
, 23

Religious organization
, 5

Research

prior
, 85

academic
, 5, 12, 15, 82, 83

generational
, 82

on generations
, 82

intergenerational
, 10

strategies for improving interactions from prior
, 46–49

Reward power
, 22

Rogers, Kenny
, 60

Roles

decision-making
, 63

educator
, 35

leadership
, 9, 30, 32, 52, 57, 62, 88

senior
, 64

Rule of thumb
, 86

“Sandwich generation” (see Generation x)

Satisfaction
, 55

Schein, Edgar
, 71

Seasoned leaders
, 26

Second Persian Gulf War
, 6

Self-interests
, 79–80

September 11 terror attacks
, 15

Servant leadership
, 8, 24, 25, 83

theory
, 36

Silent generation
, 14

Situational leadership model
, 25

Smith, Will
, 65

Society
, 60

culture
, 14

Solid leadership techniques
, 4

Spirituality of servant leadership
, 25

Statistic data
, 29

Stereotypes
, 6, 15–16, 35

Stress individuality
, 43–44

Succession planning
, 64–65, 86

Supply chains
, 3, 13

Swing music
, 59

Systematic in understanding generations
, 81–82

Teams
, 72–73

“The Gambler”
, 60

Title

of authority
, 20, 22, 30, 72

formal
, 59, 83

Tolkien, J. R. R.
, 70

Training
, 6–7, 19, 20, 44, 63, 69–70

Trait theory
, 19–20

Transactional leadership
, 19–20

Transformational leadership
, 8, 20, 23–24, 83

Trust
, 37

Unified identity creation

creating positive work environment for everyone
, 78–79

generations understanding context
, 76–77

intergroup contact hypothesis
, 75

moving from “me” to “we”
, 77–78

self-interests to group-interests
, 79–80

Values
, 38, 71

Veterans
, 14

Visible strategy
, 47

Walt Disney World
, 13

Weeks, Kelly
, 38

Willingness
, 69

examining readiness and willingness of followers
, 68–70

Woodstock
, 14–15

Workplace

generations in
, 11–17

outcomes
, 21

“Xennials”
, 15

Young professionals
, 30, 32

Younger age group
, 36–37

Younger individuals
, 38, 48

Younger leaders
, 32–33, 48

Younger workers
, 23