Index

Citation

(2023), "Index", Grima, S., Sood, K. and Özen, E. (Ed.) Contemporary Studies of Risks in Emerging Technology, Part A (Emerald Studies in Finance, Insurance, and Risk Management), Emerald Publishing Limited, Leeds, pp. 321-335. https://doi.org/10.1108/978-1-80455-562-020231021

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Simon Grima, Kiran Sood, and Ercan Özen

---

INDEX

Aadhaar linking

, 205

Accelerator Centre

, 27

Acclimation for supply chains

, 130

Accounting

, 8

ActiveBuddy Inc

, 41

Adaptation strategies

, 131–132

Adverse Selection Protection Engine system (ASPEN system)

, 89

Agent Development Environment (ADE)

, 119

Aggregators

, 81

Alexa (chatbot)

, 41

Algeria (AI program)

, 89

Algorithmic trading (AT)

, 73–74

Algorithms

, 156

Alibaba

, 73

ALICE

, 41

Allo (versatile texting application)

, 41

Alpaca Forecast AI Prediction Matrix

, 82

Amazon

, 73

American Express

, 164

Andhra Bank’s Abhi

, 44

ANOVA test

, 228, 230–231, 233–234, 236

Anti-Money Laundering (AML)

, 168, 176

Apple

, 41

Application performance management (APMs)

, 247

Applications

, 273

Apriori algorithm

, 54

Artificial intelligence (AI)

, 36, 210

impact of AI on financial services

, 73–74

AI-based chatbot

, 43

AI-based portfolio management

, 80

AI-driven process

, 80

AI-fuelled banking chatbot

, 43

Algeria

, 89

credit decisions and

, 80–81

cybersecurity

, 76–78

deep learning may be difficult

, 80

detection and compliance of fraud

, 74–75

Equbot

, 88

ethical difficulties

, 79–80

in finance

, 81

imperative execution

, 88–89

implementation challenges

, 78

Kavout

, 89

management operations

, 83–85

method

, 72

organisational issues

, 78–79

overview of

, 73

personalised banking and

, 82

and process automation

, 82–83

and reduction of fraud

, 81

risk management and

, 81

robotic advisory services and chatbots

, 75–76

robots

, 87

Scanz

, 86–87

services

, 73

Stock Hero

, 86

systems

, 80

technology of financial product

, 80–81

Ticker

, 87

Trade Ideas

, 86

trading

, 85

TrendSpider

, 88

Artificial Intelligence Laboratory

, 41

Assisted Digital Interaction (ADI)

, 44

Auditing

, 8, 273

Augmented Reality

, 63

Australian Stock Exchange (ASX)

, 104

Automated Trading System (ATS)

, 74

Autonomous blockchain technology

, 99

AXA (French insurance company)

, 179

Axis Aha

, 44

Axis Bank

, 4, 44

B2B market and syndicate loans

, 277

Backward Logistics (BL)

, 250

BACS

, 273

BaFin

, 278

Bank of Baroda’s ADI

, 44

Bank of England

, 273

Banking

, 147–148, 258

accounting and audit with blockchain system

, 280

impact of financial crisis on

, 148–149

firms

, 102

structures of India

, 259–260

Banking chatbots

, 42

ways to connect

, 44–45

Banking correspondent (BC)

, 199

Banking industry

, 36, 82

challenges in implementing blockchain in

, 8–9

Banking sector

, 36

blockchain technology’s influence on

, 158–160

use of blockchain in

, 279–281

Banks

, 2, 75, 210, 258–259

credit information

, 6

performance

, 42

trend in sector-wise NPAs of

, 264

Barclays PLC

, 164

Behavioural risk

, 282–283

Behaviourism

, 50

Benford’s Law

, 74

Bibexcel

, 143

Bibliometric analysis

, 143

authors’ impact

, 144–145

contributing organisations and countries

, 144

productive journals

, 144

publication trend

, 143–144

Bibliometrix tool

, 143–144

Bidirectional forward detection (BFD)

, 247

Big data

, 203

Bitcoin

, 66, 95, 98, 164, 167–168, 275, 306, 309–310, 316

network participants

, 95

proof-of-work approach

, 96, 166

system

, 167

transaction

, 167

Bitfinex

, 167

Black Friday

, 76

Blending service

, 315

Blockchain

, 2, 94–95, 101, 156, 174, 177, 203, 272, 306–307, 316

applications

, 178–179, 306–312

architecture

, 306–312

based public computer platform

, 167

blockchain-based economic system

, 2

blockchain-based search engine

, 186

blockchain-based system

, 178

boons of blockchain in financial domain

, 163

categories of

, 3–4

challenges in implementing blockchain in banking industry

, 8–9

companies that promote blockchain in financial sector

, 164

concept

, 308

configurations

, 272

currency cost

, 95

ethical issues for

, 168

features

, 184

financial institutions offering credit and

, 162

forms

, 272–273

future vision with

, 192

global perspective of

, 184

has significant emerging role in banking operations

, 5–8

limitation of study

, 9

literature review

, 4

methodology

, 157

need for study

, 156–157

networks

, 106, 186

power of

, 165

protocols

, 306–312

registry database

, 162

revolution in global financial system

, 312–313

risk and compliance concerns

, 281–284

role in financial domain

, 158

security

, 307

simplification of Indian tax through

, 189–191

systems

, 97

technology

, 157–158

trends in

, 273–274

Blockchain technology

, 2, 4, 62, 64–65, 67, 102, 107, 156–158, 273, 306–312, 317 (see also Financial Technology (FinTech); Multi-media technology)

application of blockchain technology in financial sector

, 164–166

and distributed databases

, 96

distributed ledger technology

, 100–107

GST system under development applying

, 188–189

impact on insurance sector

, 160–161

influence on banking sector

, 158–160

influence on stock market

, 162

insurance and

, 175–177

literature review

, 274–276

methodology

, 274

network protocol layers

, 99–100

and practices

, 276

problem statement and research gap

, 274

risks and financial institutions

, 166–168

short history of consensus algorithm

, 94–96

smart contracts

, 97–99

Blocks

, 156, 159, 272

limited capacity of

, 167

transaction

, 166

Bookkeeping

, 273

Borrowed capital

, 258

Boston Consulting Group

, 205

Bots

, 85

Bottom-up process

, 118

Brokerage costs

, 292

modified quadratic model with

, 299–301

quadratic model with

, 295

Brokers

, 87

Bulder Bank

, 79

BUMDes Program

, 223

Business Educational Partnerships program, The

, 26

Business houses

, 258

Business intelligence (BI)

, 283

Business management process

, 187

Business strategies for resiliency

, 134

Buying and selling assets

, 279

Byzantine machines

, 94

Canadian Digital Media Network (CDMN)

, 28

Capital

, 258

market operations

, 278

Capital Adequacy Ratio (CAR)

, 262

Carbon footprint

, 244

Carter’s research

, 129

Cash Reserve Ratio (CRR)

, 260

Cashless Digital Transactions

, 205

Central bank of Sweden

, 278

Central banks

, 273

Central counterparty clearing house (CCP clearing house)

, 104

Central counterparty clearing institutions (CCHs)

, 282

Central processing unit (CPU)

, 242

Challenges

, 187

and solutions of blockchain technology in economics and finance

, 314–316

CHAPS

, 273

Chatbots

, 36, 38, 44, 75–76

conceptual model of present study

, 40

history of

, 41

in Indian banking sector

, 42–44

literature review

, 38–40

objectives of research

, 41

services offered by

, 45

types and components of

, 37–38

ways to connect banking chatbots

, 44–45

Cipla Ltd

, 292

CiteSpace

, 143

Citigroup

, 312

Citrus

, 202

City governance

, 22

City innovation

, 23

City of Waterloo, The

, 26

City’s educational institution

, 19

Claim registration process

, 176

Classic economic approach

, 15

Clearing and settlement systems

, 279

Clerk (robotic advice program)

, 75

Cleverbot

, 41

Climate change

observations

, 134–136

outlook

, 131–133

research methodology

, 131

Cloud Computing

, 249–253

Cloud systems

, 174

Cloud-based system architecture

, 114

Co-creation

, 22–23

Co-operative banks

, 260

Cognitive AI service

, 84

COiN

, 76

Commercial banking, blockchain application in

, 277

Commercial banks

, 260

Commodity flow

, 122

Communication

network systems

, 222

process

, 224

Communitech

, 27

Competitiveness concept

, 16

Compound Annual Growth Rate (CAGR)

, 177

Computer internet

, 222

Computer programming concept

, 94

Computer-oriented criminals (see Cybercriminals)

Consensus algorithm, short history of

, 94–96

Consensus methods

, 4

Consensus validation

, 158

Consensus-based mechanism

, 157

Consortium accounts

, 6

Consortium blockchains

, 4, 178, 272–273

Consumer loyalty

, 50

Consumer-centric strategy

, 204

Content analysis

, 145

impact of financial crisis on banking

, 148–149

financial inclusion and growth

, 148

P2P lending

, 149

technology and banking

, 147–148

Contingent business interruption (CBI)

, 250

Control

, 132

of climate change risk

, 131

Controlled blockchains (see Private blockchains)

Conventional technologies

, 115, 118

Convex objective function

, 294

Counterparty risk

, 283

COVID-19

, 200, 211

Credit

, 201–202

decisions and AI

, 80–81

information

, 263

intermediaries

, 83

and loans

, 279–280

Credit Reference Bureau (CRB)

, 263

Credit Suisse

, 312

Crest Financial

, 81

Criminal hackers

, 78

Crowd Investing

, 201

Crowdfunding

, 200–201, 275

Crowdlending

, 201

Crypto, finance use in

, 107

Cryptocurrency

, 62–63, 66–67, 94, 99, 101, 107, 168, 185, 203, 210, 272, 310, 313

ecosystems

, 107

finance use in

, 106–107

functions

, 6

risks

, 166–167

Cryptographic algorithms

, 95

Cryptographic protocols

, 103

Cryptographic security, authentication of user through

, 158

Cryptography

, 156

Currency exchange

, 100–102

Customer bases

, 75

Customer data storage

, 166

Customer loyalty, improved

, 232–234

Customer profile management

, 7

Customer relationship management (CRM)

, 277

Customer satisfaction

, 39–40

Customer service

, 40

digitalisation of

, 36

improved

, 229–231

Customer-centric marketing approaches

, 23

Customers

, 50

Cutting-edge blockchain technologies

, 185

Cyberattacks, threat of

, 67

Cybercrime

, 168

Cybercriminals

, 168

Cybersecurity

, 76–78

dApps

, 310

Data analysis

, 143, 226

bibliometric analysis

, 143

content analysis

, 145

and interpretation

, 226–228

Data centre

, 243

Data storage

, 38

Decentralisation

, 157, 274

Decentralised approach

, 113

Decentralised blockchain

, 272, 310

Decentralised blockchain technology (DLT)

, 96

Decentralised consensus procedures

, 96

Decentralised consensus techniques

, 94

Decentralised finance

, 62, 66

Decentralized Autonomous Organization (DAO)

, 97

Decision Intelligence

, 75

Deep learning

, 80

Delay tolerant network (DTNs)

, 242

Delivery versus payment contract (DvP contract)

, 283

Deloitte

, 206

Depository Participant (DP)

, 295

Depository Trust, and Clearing Corporation (DTCC)

, 101

Derivatives clearing and processing

, 104–105

Detractors

, 106

Dialogue manager

, 38

Digital arbitration

, 94

Digital banks

, 81

Digital coins

, 66–67

Digital currency

, 6, 63, 98–99

Digital economy companies

, 204

Digital identity

blockchain in banking to verify

, 280

digital identity/know your customer

, 102–103

Digital revolution

, 62

Digital space revolution

, 187

Digital technology

, 185

Digitalisation

, 15, 19

of rural entrepreneurship

, 223

DigitalSTROM

, 51

Dispersed networks

, 94

Disruption

, 130

Distributed banking

, 313

Distributed databases, blockchain technology and

, 96

Distributed denial-of-service (DDOS)

, 166, 282

Distributed ledger (DL)

, 281, 306

Distributed ledger technology (DLT)

, 5, 100–101, 147, 158, 175, 278

currency exchange

, 100–102

derivatives clearing and processing

, 104–105

digital identity/know your customer

, 102–103

DLT-based PCS

, 5

finance use in crypto

, 107

finance use in cryptocurrency

, 106–107

post-trade reporting

, 105

primary securities issuance

, 103

securities clearing and settlement

, 103–104

trade finance

, 105

Distributed Simulation of Order Promising Protocols (DSOPP)

, 119

Diversification

, 291

Divi’s Laboratories

, 292

“Donation Based” crowdfunding

, 201

Dr Reddy’s Laboratories

, 292

E-banking

, 206

E-commerce industry

, 74, 205

E-Procurement

, 249

E-waste

, 242

Ecosystem

, 115

Education

, 14, 63

Effective VM Sizing Algorithms

, 249

Efficiency, machine learning algorithm

, 56

Electronic Virtual Assistant (EVA)

, 43

ELIZA

, 41

Emerging technologies and game-changing potential

development of holistic framework

, 67–68

use-cases of new-age technologies

, 63–67

Empirical analysis of blockchain in financial market

, 316–317

Employment opportunities, generation of

, 231–232

Encryption

, 96

Encryption algorithms

, 94, 96

Encryption Law

, 185

End Of Lifecycle (EOL)

, 250

Energy Star Program

, 242

Entrepreneurs

, 14

Equator

, 88

Equbot

, 88

Ether (country’s currency)

, 98, 167

Ethereum

, 98–99, 311–312

blockchain

, 98

platform

, 167

Ethereum Organization, The

, 97

Ethernet

, 99, 167

European Banking System

, 141

European Commission

, 278

European Financial Institutions

, 147

Exchanges

, 313

Exclusion criterion

, 142

Exploratory Factor Analysis method

, 39

eXtensible Business Reporting Language (XBRL)

, 316

Extensible Markup Language (XML)

, 112

Extensive production process

, 120

Facebook

, 73

Factoring

, 201–202

Faster payments

, 279

Federated blockchains

, 310

FICCI

, 205

Finance

, 314–316

method

, 66

use in crypto

, 107

use in cryptocurrency

, 106–107

Financial and technological innovations

, 141

Financial conduct authority

, 278

Financial crisis on banking, impact of

, 148–149

Financial domain

boons of blockchain in

, 163

role of blockchain in

, 158

Financial inclusion

, 165

and growth

, 148

process

, 5

Financial institutes (FIs)

, 281

Financial institutions

, 166, 273

credit and blockchain

, 162

Financial market

empirical analysis of blockchain in

, 316–317

future research scope of blockchain in

, 317–318

Financial operations

, 103

Financial product, AI technology of

, 80

credit decisions and AI

, 80–81

risk management and AI

, 81

Financial reporting system

, 7

Financial sector

, 72

adoption of blockchain in

, 276–277

application of blockchain technology in financial sector

, 164–166

companies promote blockchain in

, 164

Financial services

, 75, 163

impact of AI on

, 73

algorithmic trading

, 74

benefits from blockchain technology in

, 281

industry

, 166

organisations

, 160

sector

, 140

Financial system, blockchain application and potential in

, 277–278

Financial Technology (FinTech)

, 62, 140, 148, 198, 200 (see also Multi-media technology; Blockchain technology)

background of study

, 198

banks

, 205

challenges and risks

, 213

coinage

, 198

companies

, 147, 201, 210

comparison sites and search engines

, 203

conceptual framework

, 213

data analysis

, 143–149

demographics

, 205

determinants

, 204

e-commerce

, 205

in fields

, 203

findings

, 213

Fintech 1.0

, 199

Fintech 2.0

, 199

Fintech 3.0

, 199

Fintech Statistical Reports

, 206–209

firms

, 140

government supports

, 204

growth

, 198

inclusion and exclusion criterion

, 142–143

India

, 199

infrastructure, technology, and IT

, 204

innovations

, 200

investments and deal count related to Fintech and future of Fintech

, 209

journey/phases

, 199

literature review

, 198

money

, 205

organisations

, 210

P2P lending

, 201

regulatory framework

, 204

research methodology

, 142, 213

research questions

, 142

search strategy

, 142

sectors’ consumer-centric approach

, 204–205

segmentation

, 199–204

segments

, 200

single platform for all

, 205

startups

, 200, 204–205, 210

Technological advancement

, 204

technologies

, 140

unicorns

, 211–212

Financing

, 200

crowd investing

, 201

crowdfunding

, 200–201

supply chain

, 6

Fintech Disruptor Reports (2017)

, 210

Fintech industry, The

, 199

First fit decreasing algorithm (FFD algorithm)

, 249

First phase performance techniques

, 51

First-fit algorithm

, 249

Focus group discussion (FGD)

, 113

Fordism

, 17

Forecasting

, 249

Forwarding Logistics (FL)

, 250

Fourth industrial revolution

, 72

Foxconn (manufacturing behemoth)

, 105

Fraud

AI and reduction of

, 81

detection and compliance of

, 74–75

personalised banking and AI

, 82

Free cooling technique

, 244

Freecharge

, 202

Fundraising

, 279

Fuzzy repeating system, The

, 52

General Data Protection Regulation (GDPR)

, 80

Generalised linear model (GLM)

, 317

Global Annual to Decadal Climate Update, The

, 128

Global Financial Crisis, The (2008)

, 100, 199, 205

Google

, 41, 73

Google Docs

, 306

Governance

, 22

Government initiatives

, 205

Green computing

, 242

algorithm for power reduction for green computing setup

, 246–247

applications

, 249–253

comparative analysis

, 247–249

literature survey

, 242–245

system model and proposed algorithm

, 245–246

Green Technology

, 242

Gross national product (GDP)

, 27

Gross NPA ratio of public and private banks, data distribution by descriptive analysis based on

, 265–267

Group Packing Algorithms

, 249

GST system under development applying blockchain technology

, 188–189

Hainan Airlines blockchain-enabled E-commerce platform

, 114

Harmonic algorithm

, 249

Hash

, 307

HDFC Bank

, 43

HDFC Bank’s EVA

, 43

Healthcare sector

, 64, 252

Hedge funds

, 280

High-frequency trading firms (HFT trading firms)

, 73

High-tech companies

, 26

Histcite

, 143

Households Financial Access Index

, 141

Human touch

, 36

Humanitarian disaster bonds

, 103

Hybrid blockchain

, 3–4, 273, 310

Hyperledger

, 312

Hypertext Transfer Protocol (HTTP)

, 112

HTTP-based service registration

, 112

HTTP-based worker nodes

, 115

IBEF

, 36

IBM

, 104

IBM Food Trust

, 273

ICICI Bank’s Oral

, 43

IMF

, 278

Immutability

, 274

Imperative execution

, 88–89

Inclusion criterion

, 142

India, working chatbots in

, 42–44

India’s National Stock Exchange

, 162

Indian banking industry, The

, 36, 42, 259

Indian banking sector

chatbots in

, 42

working chatbots in India

, 42–44

Indian financial sector

, 42

Indian pharmaceutical industry

, 292

Indian Tax Department, The

, 189

Indian tax through blockchain, simplification of

, 189–191

Indus Assist

, 44

Induslnd bank

, 44

Industrial IoT (IIoT)

, 253

Industry 4.0

, 252–253

Initial coin offerings (ICOs)

, 100

Innovation

, 15

concept

, 16

paradigms

, 16

process

, 14

theory

, 15

Innovative forces

, 14

Innovative processes

, 14

Insurance

and blockchain technology

, 175–177

impact of blockchain technology on insurance sector

, 160–161

business

, 160

firms

, 75

in healthcare

, 252

in industry 4.0

, 253

literature review

, 177–178

in logistics

, 251

sector

, 175

in supply chain management

, 250

Insurance Industry

, 174–175

Insurtech

, 203

Integrated Rural Development Program (IRDP)

, 260

Intelligent agent-based supply chain management

literature review

, 113–114

MAS-SOA-SCM

, 121–123

multi-agent system

, 116–117

multiple SOA methods

, 114–116

research methodology

, 112–113

supply chain management

, 117–121

survey techniques

, 116

Intelligent Community Forum (ICF)

, 28

Intelligent Trading Systems

, 82

Interactive Brokers

, 87

Interbank payments

, 5

Intergovernmental Panel on Climate Change, The (IPCC)

, 133–134

Interledger Technology

, 101

International Payments Development Project

, 102

Internet

, 94

internet-based information

, 53

Internet of Things (IoT)

, 177, 224, 314

Interoperability

, 284

Investment management

, 201

Investments and deal count related to Fintech and future of Fintech

, 209–212

Invoice reconciliation process

, 64

ISDA

, 104

Jabberwacky (chatbots)

, 41

Jan Dhan Yojana

, 205

Java Agent Development Environment (JADE)

, 119

Javelin Strategy Report

, 75

JP Morgan Chase

, 83, 312

Juniper Research report

, 75

Jupiter Research analysis

, 159

Kai (AI device)

, 89

Kavout

, 89

Kenya Commercial Bank (KCB)

, 263

Know Your Customer (KYC)

, 4, 7, 102–103, 166, 168, 176, 282

Knowledge

, 19

base

, 38

Kolmogorov–Smirnov test

, 263

Kotak Bank’s Keya

, 44

Kruskal–Wallis test

, 263

Lagrange Multiplier method

, 292

Language Understanding Intelligent Service (LUIS)

, 43

Layer 2 technologies

, 102

LenderBot

, 160

Lending

, 201

Linked lists

, 308

Literature review

, 177–178

Live VM migration algorithm, proposed algorithm of

, 246–247

Loan

, 258

capital

, 258

Logarithmic rate of return

, 298

Logistics

, 250–252

insurance coverage

, 251

systems

, 250

London Stock Exchange (LSE)

, 162

Long-run equilibrium

, 313

Lupin Ltd

, 292

Machine learning (ML)

, 50, 72, 253

algorithm

, 50, 54

drawback

, 50–51

efficiency

, 56

experiment analysis

, 54–56

literature survey

, 51–54

proposed system

, 54

Managed blockchains (see Private blockchains)

Mann–Whitney U test

, 263

Manufacturing Innovation Network (MIN)

, 28

Marine insurance

, 179

Market economy

, 15

Markowitz model

, 290–291

MAS

frameworks for SCM

, 119–121

MAS-based SOA approach

, 121

MAS-SOA-SCM model

, 112, 115, 121–123

modelling approach

, 120

and simulation

, 117–118

technology

, 113

Mathematical modelling

, 156

Mathematical program

, 293

Maximum link utilization (MLU)

, 247

Mean

, 293

Mean-variance approach (see Portfolio selection theory)

Measure-Forecast-Remap (MFR)

, 247

Metaverse

platforms

, 62

technology

, 62

Micro-financing

, 224

Microsoft

, 41

data centre

, 245

Miners

, 95, 283, 307, 309, 315–316

MIT Bitcoin Exchange Institute

, 105

MIT Computer Science

, 41

Mixing service

, 315

MobiKwik

, 202

Mobile phones

, 222

Mobile technology

, 148

Mobile Wallet

, 202

Modelling techniques

, 118

Modern Portfolio Investment Theory

, 293

Modernisation of traditional working

, 228–229, 231–232, 234–235

Modified quadratic model with brokerage costs

, 299–301

Money transfers

, 165

Moore’s Law

, 204

Multi agent technology

, 116–117

Multi-case study approach

, 25

Multi-core processors

, 244

Multi-media technology

, 222 (see also Financial Technology (FinTech))

addition of new products and services

, 228–229

data analysis

, 226

data analysis and interpretation

, 226–228

data collection

, 226

demographic findings

, 226

generation of employment opportunities

, 231–232

hypothesis of research

, 225

improved customer loyalty

, 232–234

improved customer service

, 229–231

literature review

, 223–225

novel combination of resources

, 234–236

objectives of research

, 225

research gaps

, 225

research methodology

, 226

sample size

, 226

scope and limitation

, 236

significance of research

, 225–226

Multifactor Authentication systems

, 77

Multilayer methodology

, 119

Multiple cloud computing services

, 245

Multiple SOA methods

, 114

test factors

, 115–116

web EDI application

, 114

Mutual connectivity

, 16

Nasdaq

, 104, 162

Natural language

, 38

generations

, 38

Natural Language Processing (NLP)

, 36–37, 41, 77

Natural resources

, 244

Network protocol layers

, 99–100

New Growth Theories

, 14

New York Department of Financial Services (NYDFS)

, 278

New-age technologies

, 62–64

News Scanner

, 87

News sources

, 200

NewsVoir report

, 211

NFTs

, 62

Non-fungible tokens

, 65–66

Non-performing Loan Ratio (NPLR)

, 262

Non-scheduled banks

, 260

Nonlinear equations

, 118

Nonperforming asset (NPA)

, 6, 259

banking structures of India

, 259–260

empirical method

, 263

empirical results

, 264–267

literature review

, 260–263

profitability of Indian Banks

, 260

theoretical framework

, 259

Not for profits (NFPs)

, 259

Novel mixed-method methodology

, 120

NSE Nifty Fifty Index

, 292

Objective functions

, 247, 293

Online Chatbots

, 36

Online loan application services

, 200

Online marketplace lending

, 200

Online P2P lending platforms

, 149

Ontario Technology Corridor

, 27

Open ledger technology

, 64

Open-access green journals

, 142

Open-source software tools

, 143

Optimal investment weights for stock

, 298–299

Optimisation methods

, 291, 293

Optimum portfolio

, 290–291

Organisations

, 97

Owned capital

, 258

Paper trading portfolio

, 89

PARRY (chatbots)

, 41

Partial differential equation

, 117

Partial Least Squares-Structural Equation Modelling (PLS-SEM)

, 39

Participatory governance

, 22

Partnership creation

, 22

Partnerships concept

, 22

Payments

, 200, 202, 313

banks

, 202

clearing system

, 5–6

mobile wallet

, 202

prepaid cards

, 202

systems

, 101, 277

Paytm

, 202

PayU

, 210

Peer-to-Peer (P2P)

lending

, 149

mechanism

, 67

payment

, 277

transfers

, 281

Permission blockchain

, 189

Permissioned blockchains

, 105, 309

Personal data flow

, 122

Personal Financial Management (PFM)

, 203

Personalised banking and AI

, 82

Piramal Ltd

, 292

Place branding

, 19

Planning process

, 17, 249

Pointers

, 308

Portfolio

, 290

Portfolio Management

, 291

Portfolio management systems

, 203

Portfolio selection

algorithms

, 291

methods based on chaos and dynamical systems theory

, 291

theory

, 290

Post-trade reporting

, 105

Power management techniques

, 244

Prepaid Cards

, 202

Prepaid payment instrument (PPI)

, 202

Primary securities issuance

, 103

Privacy

, 314

Private blockchains

, 3, 272, 309

Private-funded health insurance

, 252

Procedure’s concept

, 120

Process automation, AI and

, 82–83

Process innovations

, 17

Product innovations

, 17

Product personalization

, 7

Profitability

, 261

Profitability of Indian Banks

, 260

Public blockchains

, 3, 272, 310

ecosystem

, 316

financial statements

, 106

networks

, 106

Public services

, 224

PWC

, 177

Quadratic model

, 294

with brokerage cost

, 295

formulation of modified quadratic model and solution

, 295–298

Quadratic Programming model

, 291–292

application

, 293

model formulation

, 293–298

need for study

, 291–292

objectives, research methodology, and limitations of study

, 292–293

results and analysis

, 298–301

Qualitative research

, 24

Quality customer service

, 36

Quintessence

, 187

R² value

, 228

R3CEV’s Corda DLT

, 103

Radical innovations

, 17

RBI Act 1934

, 260

Real Time Gross Settlement System (RTGS)

, 107

Real-time gross settlement (RTGS)

, 273

Reconciliations

, 313

Refining process

, 98

RegTech

, 203

ecosystem

, 141

Regulatory mechanism

, 278

Reserve Bank of India (RBI)

, 4, 36, 260

Resources, novel combination of

, 234–236

Return on assets (ROA)

, 261

Return on equity (ROE)

, 261

Return on investment (ROI)

, 209–210

Reverse charge mechanism

, 188

Revolutionary transformation

, 17

Reward money

, 95

Reward-based’ crowdfunding

, 201

Ripple

, 101, 165

Risk

, 262, 291

Risk management

, 277

and AI

, 81

Robo Advisors

, 202–203

Robotic advice

, 75

Robotic advisory services

, 75–76

Robotic process automation (RPA)

, 82

Rules and mathematical algorithms

, 157

Rural entrepreneurs

, 222

Rural entrepreneurship

, 223–224

development

, 223

Satoshi’s Bitcoin

, 95

SBI Intelligent Assistant (SIA)

, 42–43

Scanz

, 86–87

Scheduled banks

, 260

Search strategy

, 142

SEBI

, 201

Secondary sources

, 157

Sectors consumer-centric approach

, 204–205

Securities and Exchange Commission (SEC)

, 97

Securities clearing and settlement

, 103–104

Security token offering (STO)

, 279

Segmentation of Fintech

, 199

blockchain and cryptocurrency

, 203

credit and factoring

, 201–202

financing

, 200–20

fintech in fields

, 203

Insurtech

, 203

lending

, 201

payments

, 202

RegTech

, 203

robo advisors

, 202–203

social buying and selling

, 203

Wealthtech Fintech

, 202

Selection methods

, 291

Self-provided funds

, 295

Service sector

, 17, 29

Service-oriented architecture (SOA)

, 112

development methodology

, 112

literature review

, 113–114

MAS-SOA-SCM

, 121–123

multi-agent system

, 116–117

multiple SOA methods

, 114–116

research methodology

, 112–113

SOA-based solutions

, 121

supply chain management

, 117–121

survey techniques

, 116

Settlement risk

, 283

Shipping routes

, 251

Signature

, 96

Simulation, MAS and

, 117–118

Singapore chatbot’s effectiveness in banking industry

, 39

Siri (remote helper)

, 41, 84

SISCO

, 119

Small, medium, and large enterprises

, 201

Small-and medium-sized businesses (SMEs)

, 6

Smart contracts

, 97, 158, 166, 310–311

spectrum of autonomy

, 98–99

tokens

, 97–98

SOAP

communications

, 115

conversations

, 112

Social Buying and Selling

, 203

Social media platforms

, 63

Social obligations

, 260

Societies

, 14

Software as a Service (SaaS)

, 249

Software Platform Management

, 104

Software system

, 97

Solar energy

, 244

Solow’s neoclassical growth model

, 14

SotaTek (blockchain development organisation)

, 64

Soup

, 307

Sourcing

, 249

South Korean Stock Exchange

, 162

Southern Ontario Water Consortium (SOWC)

, 28

Spectrum of autonomy

, 98–99

Sporting Club Hotel

, 51

Spunta nodes system

, 274

Stablecoins

, 66

Standardisation

, 284

Startups

, 199

State Bank of India (SBI)

, 4

Static algorithm

, 249

Statutory Liquidity Ratio (SLR)

, 260

Stock exchanges

, 162

Stock Hero

, 86

Stock market, blockchain technology’s influence on

, 162

StockHero’s Bots Marketplace

, 86

Stratford

, 28

Subjective technique

, 51

Subscription models

, 99

Sun Pharmaceutical Industries

, 292

Supply chain management

, 117, 249–250

MAS and simulation

, 117–118

MAS frameworks for

, 119–121

Supply chain networks (SCN)

, 118

Supply Chain Procedures Term Referring system (SCOR system)

, 119

Supply chains

, 128, 277–278

Survey techniques

, 116

Sustainability

, 15

Sustainable development and digitalisation in service sector

aim of study

, 14–16

innovation and impact on

, 14

limitation

, 30

literature review

, 16–24

methodology

, 24–25

results and interpretation

, 25–28

Swedish authority

, 278

SWIFT

, 102

Systemic risk

, 283

Systems

, 97

Tax ecosystem

, 192

Tax processes

, 187

Tax refund process

, 185

Tax System

blockchain has following features

, 184

challenges faced while implementing system

, 191

findings

, 191

future vision with blockchain

, 192

global perspective of blockchain

, 184

GST system under development applying blockchain technology

, 188–189

literature review

, 185–187

research methodology

, 187

simplification of Indian tax through blockchain

, 189–191

Taxpayer-funded health insurance

, 252

TD Ameritrade

, 87

Technical trading strategies

, 148

Technological risks

, 283–284

Technological Triangle and Knowledge Triangle of Canada

, 25

Technological Triangle of Kitchener-Waterloo-Guelph Canada

, 23

Technology

, 36, 140, 147–148, 184, 210

Temperature Control Mechanism (TCM)

, 244

Tencent

, 73

Territory

, 19

Text-based supporters

, 38

Three-way decision theory (3WD theory)

, 291

Ticker

, 87

Tickeron (cutting-edge platform)

, 87

Time and frequency discrepancy evolutionary terms

, 118

Tokens

, 97–98

currency

, 98

token-based economics

, 107

Tokyo Stock Exchange

, 162

Total product value (TPV)

, 210

Toxic materials

, 242

Trade credit

, 280

Trade Finance

, 105, 280

Trade Ideas (stock trading platform)

, 86

Trading bots

, 88

Trading funding

, 6–7

Traditional cybersecurity systems

, 77

Traditional organisational research techniques

, 118

Transactions

, 272

Transilience model

, 17

Transition risk

, 282–283

Transparency

, 4

in accounting and auditing

, 9

Travel insurance

, 179

TrendSpider

, 88

Triple Helix model, The

, 19–20, 23

Turing’s Test

, 73

Ubiquitous Explanation Invention and Interoperability (UDDI)

, 112

Uncertainty modelling tools

, 291

Unified Payments Interface (UPI)

, 210

Unified Theory of Acceptance and Use of Technology (UTAUT)

, 275

University of Waterloo, The

, 24–25, 28

US auto loan industry

, 81

US Federal Reserve

, 278

Use-cases of new-age technologies

, 63

blockchain technology

, 64–65

cryptocurrency

, 66–67

decentralised finance

, 66

metaverse platforms

, 63–64

non-fungible tokens

, 65–66

User interfaces

, 38

Variance

, 293

Velocity company

, 28

Velocity Fund Finals (VFF)

, 28

Verification process

, 176

Video-based online wisdom venue

, 50–52, 54, 56

Virtual assistance

, 37, 43

for Indian banks

, 44

Virtual consolidation

, 243

Virtual currency

, 107

Virtual Reality

, 63

Virtual techniques

, 243

Virtualisation

, 243

Visa

, 164

Visa/MasterCard

, 273

Vision with blockchain

, 192

VM_migration algorithm

, 247

Voice user interface (VUI)

, 84

Voice-activated gadgets

, 84

Voice-based supporters

, 38

Volatility

, 293

Volume Size ratio (VSR)

, 249

VOSviewer

, 145

Waterloo

, 25

Wealth technology

, 200

Wealthtech Fintech

, 202

Web EDI application

, 114

Web Services Description Language (WSDL)

, 112

Weight

, 293

Working chatbots in India

, 42–44

World Federation of Exchanges data

, 162

World Intellectual Property Organization (WIPO)

, 201

World Meteorological Organization (WMO)

, 128

World Wide Web

, 306

Worldwide Description Discovery and Integration (UDDI)

, 115

Yes Bank

, 4

YES ROBOT

, 43

ZeroBlock

, 316

Zerocoin

, 315

zkLedger

, 314

Zk–Succinct Non-interactive Arguments of Knowledge (zk-SNARKs)

, 315