The Automate and Operationalize Capability
Organizational Intelligence and Knowledge Analytics
ISBN: 978-1-80262-178-5, eISBN: 978-1-80262-177-8
Publication date: 18 January 2022
Abstract
Chapter Summary
This chapter focuses on automating and operationalizing the intelligence models and solutions developed through design and analysis. The authors draw from project management, planning, and implementation practices to identify the activities involved in this capability. Automating is defined more broadly than simply adding technology to a solution. Instead, it includes all aspects of operationalizing a solution for business use, including establishing a business model, building an operating model, operationalizing and deploying the solution in business operations, monitoring the solution, reviewing feedback and anomaly detection, and finally training for sustainability. This capability focuses on deriving the maximum business value from a solution and taking steps to ensure that there is an excellent long-term business return on investment. This chapter also includes practical business stories.
Citation
McBreen, B., Silson, J. and Bedford, D. (2022), "The Automate and Operationalize Capability", Organizational Intelligence and Knowledge Analytics (Working Methods for Knowledge Management), Emerald Publishing Limited, Leeds, pp. 99-104. https://doi.org/10.1108/978-1-80262-177-820211007
Publisher
:Emerald Publishing Limited
Copyright © 2022 Brian McBreen, John Silson, and Denise Bedford