Quality in Germany ‐ an overview
Abstract
Regarding preventive quality management, Germany was lagging behind for many years. Managers relied on the famous mark “Made in Germany” for too long. They did not realize that international competition had tightened. However, times have changed. Starting with the boom in ISO certifications, Germany is getting back on track again. Today, total quality management and business excellence concepts are gaining ground. Positive trends regarding both applications for Germany’s Ludwig‐Erhard‐Preis and the use of self‐assessment show that the quality movement has got a new impetus.
Keywords
Citation
Zink, K.J. and Voss, W. (1998), "Quality in Germany ‐ an overview", The TQM Magazine, Vol. 10 No. 6, pp. 458-463. https://doi.org/10.1108/09544789810239218
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited