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Quality in education: creating a learning society: the Pen y Dre experience

Trevor Thornett (Management Consultant and Assessor for quality awards based on the EFQM criteria. Specialize in the areas of business improvement and the concept and practice of learning organizations)
Rosemary Viggiani (Management Consultant and Assessor for quality awards based on the EFQM criteria.S pecialize in the areas of business improvement and the concept and practice of learning organizations)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 August 1996

590

Abstract

Comments that Pen y Dre is a school in a socially deprived area of South Wales and that through their strategy of “Raising Achievement” they have succeeded in doubling their examination results and raising the self‐esteem of the school and local area over the past two years. Notes that the winning of the Wales Quality Award for Education in November 1995 was another important milestone for the school in its drive for continuous improvement, seamlessly building quality into every aspect of the school. Highlights some of the methods that the school has employed to implement its commitment to Raising Achievement. Points out that from this assessment, it will become apparent that many of the methods employed in industry are equally applicable to the educational environment ‐ indeed, many of the processes evident in the school are developed well beyond many currently employed as good business practice in other sectors. Notes that the process of assessment for the Wales Quality Award drew out a number of valuable lessons for both the school and the members of the assessment team. Discusses these points which are applicable beyond the confines of the school gates and should interest many in the educational, business and industrial sectors.

Keywords

Citation

Thornett, T. and Viggiani, R. (1996), "Quality in education: creating a learning society: the Pen y Dre experience", The TQM Magazine, Vol. 8 No. 4, pp. 29-35. https://doi.org/10.1108/09544789610125315

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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