Refinement and validation of a French in‐patient experience questionnaire
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 January 2004
Abstract
The objective of this study was to check psychometric properties of a French‐language in‐patient experience questionnaire in a test sample different from the development sample. The questionnaire was sent out to 5,736 in‐patients, within two to four weeks of discharge from a teaching hospital of 2,200 beds. Overall 4,095 questionnaires (71.4 per cent) were returned. Of these, 3,879 questionnaires were analyzed. In principal component analysis, seven principal components accounted for 62.4 per cent of the total variance. Cronbach’s alpha coefficient ranged from 0.62 to 0.90, with the exception of the seventh scale (convenience scale, two items, Cronbach=0.39). The overall patient experience score increased with increasing patient age (except for patients older than 65), male sex, low education level, use of a single room, and prior stay in the department. It also differed with respect to patients’ behavioral intentions, answers to an overall satisfaction item, and open‐ended comments.
Keywords
Citation
Labarère, J., Fourny, M., Jean‐Phillippe, V., Marin‐Pache, S. and Patrice, F. (2004), "Refinement and validation of a French in‐patient experience questionnaire", International Journal of Health Care Quality Assurance, Vol. 17 No. 1, pp. 17-25. https://doi.org/10.1108/09526860410515909
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited