Hostname: page-component-848d4c4894-ttngx Total loading time: 0 Render date: 2024-05-26T07:03:41.427Z Has data issue: false hasContentIssue false
  • English
  • Français

Engaging Reluctant Clients: A Study of Rehabilitation Counsellors

Published online by Cambridge University Press:  27 August 2015

Kon Kamateros
Kon Kamateros*
Affiliation:
Western Stress & Trauma P/L, Heidelberg, Victoria, Australia
*
Kon Kamateros, PO Box 202, Heidelberg West, Vic 3081, Australia.
Get access

Abstract

This study sought the views of 22 Victorian rehabilitation counsellors (RC's) about what they do to try and engage reluctant clients, the behaviour such clients exhibit, whether RC's discuss the reluctance and the mandatory nature of participating in rehabilitation with their clients, and how RC's choose to respond to reluctance. RC's reported that reluctance was most often a result of clients' emotional adjustment difficulties, and that the most difficult clients to engage were those who were passively disengaged rather than those who were initially angry or hostile. Engagement relied on RC's uncovering the clients' own goals for participating in rehabilitation. Implications of the findings for practice, and the need for a model of client reluctance in rehabilitation are discussed.

Type
Articles
Information
The Australian Journal of Rehabilitation Counselling , Volume 6 , Issue 1 , 2000 , pp. 20 - 32
Copyright
Copyright © Cambridge University Press 2000

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Barber, J.G. (1991). Beyond casework. Basingstoke: MacMillan.CrossRefGoogle Scholar
Cingaloni, J. (1984). Social conflict perspective on work with involuntary clients. Social work 29, 442–446.CrossRefGoogle Scholar
Davis, D.L., & Boster, L.H. (1992). Cognitive-behavioral-expressive interventions with aggressive and resistant youths. Child Welfare, 71, 557–573.Google ScholarPubMed
Egan, G. (1982). The skilled helper (2nd ed.). Monterey, Brooks/Cole.Google Scholar
Enright, J.B. & Estep, R. (1973). Metered counseling for the reluctant client. Psychotherapy: Theory, Research and Practice, 10, 305–307.CrossRefGoogle Scholar
Hoffman, R.R., Shadbolt, N.R., Burton, A.M. & Klein, G.A. (1995). Eliciting knowledge from experts: A methodological analysis. Organizational Behavior and Human Decision Processes, 62, 129–158.CrossRefGoogle Scholar
Kenny, D.K. (1999). The role of the rehabilitation provider in occupational rehabilitation: providing for whom? The Australian Journal of Rehabilitation Counselling 4, 97–110.CrossRefGoogle Scholar
Klein, G.A., Calderwood, R. & MacGregor, D. (1989). Critical decision method for eliciting knowledge. IEEE Transactions on Systems, Man and Cybernetics 19, 462–472.CrossRefGoogle Scholar
Manthei, R.J. & Matthews, D.A. (1982). Helping the reluctant client to engage in counselling. British Journal of Guidance and Counselling 10, 44–50.CrossRefGoogle Scholar
Metzger, L. (1988). From denial to recovery. San Francisco, Jossey-Bass.Google Scholar
Miller, W.R. & Rollnick, S. (1991). Motivational interviewing. New York; Guilford Press.Google Scholar
Paradise, L.V. & Wilder, D.H. (1979). The relationship between client reluctance and counseling effectiveness. Counseling Education and Supervision 19, 35–41.CrossRefGoogle Scholar
Riordan, R.J. & Martin, M.H. (1993). Mental health counseling and die mandated client. Journal of Mental Health Counseling 15, 373–383.Google Scholar
Ritchie, M.H. (1986). Counseling the involuntary client. Journal of Counseling and Development 64, 516–518.CrossRefGoogle Scholar
Romig, C.A. & Gruenke, C. (1991). The use of metaphor to overcome inmate resistance to mental health counseling. Journal of Counseling and Development 69, 414–418.CrossRefGoogle Scholar
Rooney, R.H. (1992). Strategies for work With involuntary clients New York; Columbia University Press.CrossRefGoogle Scholar
Scharf, P., Dindinger, M., & Vogel, R. (1983). Keeping faith: roles and problems of counselors in prison settings. The Counseling Psychologist 11, 35–40.CrossRefGoogle Scholar
Slonim-Nevo, V. (1996). Clinical practice: Treating the non-voluntary client. International Social Work 39, 117–129.CrossRefGoogle Scholar
Storch, R.S. & Lane, R.C. (1989). Resistance in mandated psychotherapy: Its function and management. Journal of Contemporary Psychotherapy 19, 25–38.CrossRefGoogle Scholar
Teyber, E. (1997). Interpersonal process in psychotherapy. New York; Brooks/Cole.Google Scholar
Trotter, C. (1997). Working with mandated clients: A pro-social approach. Australian Social Work 50, 19–27.CrossRefGoogle Scholar
Vriend, J. & Dyer, W.W. (1973). Counseling the reluctant client. Journal of Counseling Psychology 20, 240–246.CrossRefGoogle Scholar
Willis, R.J. (1984). The many faces of the hesitant patient. Psychotherapy Patient 1, 37–49.CrossRefGoogle Scholar