Communication Skills for Business Professionals
- Textbook
Description
Communication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace. Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication. Taking a broad and current approach to concepts of communication and workplaces, Communication Skills for Business Professionals explores situations from virtual meetings between indie…
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Key features
- Offers a choice of interesting case studies, some with video, which link theory to practice
- Provides reflective features that invite students to encourage critical thinking
About the book
- DOI https://doi.org/10.1017/9781108594349
- Subjects Business and Management,Management: General Interest
- Format: Print/online bundle
- Publication date: 12 June 2019
- ISBN: 9781108594417
- Dimensions (mm): 255 x 190 mm
- Weight: 1.11kg
- Contains: 125 colour illus. 23 tables
- Page extent: 488 pages
- Availability: Available, despatch within 1-2 weeks
- Format: Digital
- Publication date: 06 April 2020
- ISBN: 9781108594349
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