隨著全球化競爭增加,企業致力於提升競爭力、營收與經營範疇。當跨國企業在海外建立子公司時,母公司運用外派人員管理與控制海外子公司,因此外派人員對子公司的成功營運扮演者重要角色。而外派人員會因陌生的環境與文化差異會產生適應性的 題,外派人員適應性是決定外派成功之重要變數,故企業應找出影響外派適應的因, 以避免外派人員失敗,也成為跨國企業在國際化過程中必雍關注的管理議題。 本研究探討工作自主性、適應力與公司支援對於外派適應的影響,並探討外派適應對外派績效的關係,也一併探討工作自主性、適應力與公司支援是否會經由外派適應的中介效果間接的影響其外派績效。經由文獻探討,建立研究架構並提出研究假設。本研究採問卷方式蒐集資料,主要透過實體問卷、網路問卷、電子問卷發放,共計回收111份有效問卷,有效回卷率27.8%。 實證結果發現:工作自主性對外派適應有顯著的正向關係;適應力對外派適應有部分正向影響;公司支援對外派適應有部分正向影響;外派適應對外派績效有部分影響;外派適應對適應力與外派績效的影響性具有部分中介效果。根據研究結果,本研究提出進一步討論並對後續研究提出建議。
Due to increasingly global competition, many companies find ways to increase competitiveness, revenues and operation scope. When multinational companies establish foreign subsidiaries, parent companies use expatriates to manage and control subsidiaries. Therefore, expatriates play an important role on the successful operation of overseas subsidiaries. Because of the different environment and culture, most of expatriates are unable to adapt to the host country environment. Consequently, expatriate adjustment is an important factor contributing to successful foreign assignment. To avoid expatriate failure, multinational companies should find determinants of overseas adjustment. It has become a managerial issue that multinational companies must concern in the internationalization process. The study explores impacts of job autonomy, acculturation and organizational support on expatriate adjustment; and understands the relationship between expatriate adjustment and expatriate performance; moreover, examines the mediating effect of expatriate adjustment. By related literature review, we establish the research framework and propose hypothesis. The participants of the study were 111 expatriates in foreign subsidiaries which simultaneously collected by paper, internet and electronic questionnaires. The valid return rate was 27.8%. The empirical results are: (1) Job autonomy has positive influence on expatriate adjustment; (2) acculturation has partial and positive effect on expatriate adjustment; (3) organizational support has partial and positive influence on expatriate adjustment; (4)expatriate adjustment has partial influence on expatriate performance; (5) expatriate adjustment play a partial mediating role between acculturation and expatriate performance. Based on findings, this study proposes further discussions and suggestions for multinational companies and further research.