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雙向度完美主義與工作績效之中介歷程:程序公平的調節效果

Examining the Mediating Processes Between Two Dimensions of Employee Perfectionism and Job Performance: The Moderating Effects of Procedural Justice

摘要


過往整合分析研究顯示,完美主義與工作績效的關聯性並不穩定,然而區辨高績效的完美主義者至關重要。本研究透過完美主義認知理論以及特質活化理論觀點,探討雙向度完美主義人格特質(包含:追求卓越型完美主義及迴避失敗型完美主義)與工作績效間可能的中介歷程,以及程序公平是否對前述中介關係具有調節效果。本研究採用跨三個時間點之設計,共蒐集236筆有效樣本進行驗證。拔靴後之路徑分析結果顯示:(1)追求卓越型完美主義的員工,會透過提升工作正向思考進而具有良好的工作績效。(2)迴避失敗型完美主義的員工反而會提升工作憂慮,但工作憂慮並不會影響工作績效的表現。(3)程序公平會對迴避失敗型完美主義的中介歷程具有調節效果,若員工感知到較高的程序公平,則強化了工作憂慮的認知降低工作績效表現的負向影響,且迴避失敗型完美主義員工的中介歷程也會受到調節影響,但追求卓越型完美主義與工作績效的中介歷程則不受影響。最後,本研究依據上述研究結果,提出管理實務意涵與未來研究建議。

並列摘要


The previous meta-analysis indicated that the relationship between perfectionism and job performance is unstable. Therefore, it is vital to identify perfectionists with high job performance. Based on perfectionism cognition theory and trait activation theory, the present study examines the relationship between dual perfectionism (i.e., excellence-seeking perfectionism and failure-avoiding perfectionism) and job performance, respectively, via positive thinking about work and work-related worry. The moderating effect of procedural justice in the dual process is also examined. Our study collected data in three-time point waves to test the research model, totaling 236 valid samples. After bootstrapping 1,000 times, the result of path analysis indicated the following: (1) employees with excellence-seeking perfectionism were positively related to their job performance via positive thinking about work. (2) employees with failure-avoiding perfectionism had higher work-related worry, but this worry did not significantly affect job performance. (3) procedural justice had an insignificant moderated effect on the mediation process of excellence-seeking perfectionism and job performance. However, procedural justice strengthened the negative mediation relationship between failure-avoiding perfectionism and job performance. When employees perceive higher procedural justice, the negative relationship of work-related worry and job performance would be strength. Moreover, failure-avoiding perfectionism has lower job performance through work-related worry. The current study follows the research results to offer practical implications and advice for future research.

參考文獻


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