Prioritizing Enterprise Resource Planning (ERP) Systems for Small and Medium Enterprises

Enterprise Resource Planning (ERP) are enterprise-wide systems that automate all of a company’s business processes enable to share information and communication with each other. Although there are lots of benefits of ERP, construction industry is far behind the ERP implementation. There are so many reasons for this low- level adaptation. The objective of this research is to give guidance to medium size enterprises for a successful implementation via complexity index built upon four basic parameters Product, People, Project and Business processes. A critical literature review was carried out to identify the key contributing factors for successful implementation. Subsequently a questionnaire survey and semi-structured interviews were carried out with selected ERP consultants, users, and employees. The findings revealed that key contributing factors for successful ERP systems are Product, People, Project, and Company business processes dimensions. Further, it is concluded that there is a strong positive correlation between these variables. Development of Complexity Index was carried out by using the ERPs in the current industry, and they are ranked according to the "Panorama ranking reports-2017". Complexity analysis revealed that for small to medium size enterprises (SMEs) it is better to use low ranking ERPs rather than high-ranking ERPs.