Post pandemic protocols & practices adopted by housekeeping in Five Star hotels

Abstract

Cleaning is an unavoidable yet unattractive element of hotel administration, despite being labor-intensive and time-consuming. The workforce must be well-organized and constantly trained to reduce accidents and other hazards. Since Covid 19, many five-star hotels have introduced new practises and ideas. This helps check the hotel's quality and avert environmental damage. Hotel management has changed recently. This is a fluid scenario that will likely evolve over time. Several additional safety safeguards at luxury hotels will remain in place. Non-invasive thermal screenings will be required of all hotel guests, health declaration forms must be filled out, and the hotel and its eateries must be farther apart. There is now a system that divides and categorises the hotel's public areas, such as the lobby, reception area, banquet rooms, and elevators, according to the threat they provide owing to foot traffic and proximity to other guests. Reception, foyer, and banquet rooms are public areas. Daily cleaning of 70-100 guest room touch points. Housekeepers must wear masks, gloves, and other safety gear. PPE is the selection of items a person needs wear to protect themselves. Arogya Setu can be utilised on a smartphone or tablet, per Indian government guidelines.