Published April 20, 2010 | Version 13200
Journal article Open

Success Factors of Large Scale ERP Implementation in Thailand

Description

The objectives of the study are to examine the determinants of ERP implementation success factors of ERP implementation. The result indicates that large scale ERP implementation success consist of eight factors: project management competence, knowledge sharing, ERP system quality , understanding, user involvement, business process re-engineering, top management support, organization readiness.

Files

13200.pdf

Files (56.7 kB)

Name Size Download all
md5:c9f5ec08c5ba7069c4da8d5ddf05455d
56.7 kB Preview Download

Additional details

References

  • Ampairatana, N. and S. Rotchanakitumnuai (2008). "Developing ERP implementation success factors of Thai SMEs", The Third GMSARN International Conference, November 12-14, Kunming, China.
  • Ang, J.S.K., C.C. Sum and W.F. Chung (1995). " Critical Success Factors in Implementation MRP and Government Assistance", Information and Management, 29, 63-70.
  • Basu, V., E. Hartono, A.L. Lederer and V. Sethi (2002). "The impact of organizational commitment, senior management involvement, and team involvement on strategic information systems planning", Information and Management, 39, 513-524.
  • Bingi, P., M.K. Sharma, and J.K. Godla (1999). " Critical Issues affecting an ERP Implementation, Information Systems Management, Summer, 7-14.
  • Chircu, A.M. and R.J. Kauffman (2000). "Limits to Value in Electronic Commerce-Related IT Investments", Journal of Management Information Systems, 17 (2), 59-80.
  • Davenport, T. (1998). "Putting enterprise into enterprise system", Harvard Business Review, 76(4), 121-133.
  • Grover, V. S.R. Jeong, W.J. Kettinger and J.T.C. Teng (1995). "The Implementation of Business Process Reengineering", Journal of Management Information Systems, 12(1), Summer, 109-144.
  • Hong, K.K. and Y.G. Kim (2002). "The critical success for ERP implementation: an organization fir perspective", Information and Management, 40, 25-40.
  • Husted, K. and S. Michailoca (2002). "Diagnosing and fighting knowledge-sharing hostility", Organization Dynamics, 31(1), 60-73. [10] Jafari, S.M., M.R. Osman, R.M. Yusuff and S.H. Tang (2006). "ERP System Implementation in Malaysia: The Importance of Critical Success Factors", International Journal of Engineering and Technology, 3(1), 125-131. [11] Janson, M.A. and A. Subramanian (1996). "Package software: Selection and implementation policies", INFOR, 34(2), 133-151. [12] Ko, D.G., Kirsch, L.J. and W.R. King (2005). "Antecedents of knowledge transfer from consultants to clients in enterprise system implementations", MIS Quarterly, 29(1), 59-85. [13] Kumar, N. and J.V. Hillegersberg (2000). "ERP Experience and Evolution", Communications of the ACM, 43(4), April, 23-26. [14] Jones, S., M. Wilikens, P. Morris and M. Masera (2000). "Trust Requirements in E-Business: A conceptual framework for understanding the needs and concerns of different stakeholders", Communications of the ACM, 43(12), 81-87. [15] Li, C. (1997). "ERP packages: What-s next?", Information Systems Management, 16(3), 31- 35. [16] Markus, M.L., S. Axline, A.D. Petrie and C. Tanis (2000). "Learning from adopters- experiences with ERP: Problems encountered and success achieved", Journal of Information Technology, 15, 245-265. [17] Markus, M. L. (2004). "Technochange Management: Using IT to Drive Organizational Change", Journal of Information Technology, 19, 4-20. [18] Markus, M.L. and C. Tanis (2000). "The enterprise system experience - from adoption to success", in Zmud, R.W. (Ed.), Framing the domains of IT management. Cincinnati, OH, 173-207. [19] Nah, F., L.Shang J. Lau and J. Kuang (2001). "Critical factors for successful implementation of enterprise systems", Business Process Management Journal, 7(3), 285-296. [20] Nonaka, I. (1994). "A dynamic theory of organizational knowledge creation", Organization Science, 5(1), 14:37. [21] Nonaka, I. and H. Takeuchi (2005). The knowledge creating company, New York: Oxford University Press. [22] Parr, A. and G. Shanks (2000). "A model of ERP project implementation", Journal of Information Technology, 15, 289-303. [23] Prachit, H and S. Chookhiatti (2005). "The Variation in the use of ERP software in Thailand", Issues in Information Systems, 358-363. [24] Rockart, J. (1979). "Chief executives define their own information needs", Harvard Business Review, March /April, 81-92. [25] Senge, P. (1998). Sharing knowledge, Executive Excellence, 15(6), 11- 12. [26] Somers, T.M. and K. Nelson and J. Karimi (2003). "Confirmatory factor analysis of the end-user computing satisfaction instrument: Replication within an ERP domain", Decision Science, 34(4), 595-620. [27] Sumner, M. (2000). "Risk Factors in Enterprise-wide/ERP projects", Journal of Information Technology, 15, 317-327. [28] Umble, E.J., Haft, R.R. and M.M. Umble (2003). "Enterprise resource planning: implementation procedures and critical success factors", European Journal of Operational Research, 146(2): 241-257. [29] Wang, E.T.G., and J.H.F. Chen (2006). "Effects of internal support and consultant quality on the consulting process and ERP system quality", Decision Support Systems, 42(2), 1029-1041. [30] Willcocks, L.P. and R. Sykes (2000). "The Role of the CIO and IT Function in ERP", Communications of the ACM, 43(4), 32-38. [31] Wu, J.H. and Y.M. Wang (2006). "Measuring ERP success: the ultimate users- view", International Journal of Operation & Production Management, 26(8), 882-903. [32] Zhang, Z., Lee, M.K.O., Huang, P., Zhang, L., Huang, X. (2004). "A framework of ERP systems implementation success in China: An empirical study", International journal of production economics, 98, 56-80. [33] Zhang, L. and Y. Li (2006). "Theory and Practice of Systems Methodology in ERP Implementation", Systems Research and Behavioral Science, 23, 219-235.