Published December 16, 2023
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A Study on Enhance Access and Service Excellence Reform to improve Public Sector Banks in India
Description
As a significant part of our economy, Public Service Banks showed noticeable stress in their operations in 2015. To address this issue, PSBs and the Government of India jointly launched Enhance Access and Service Excellence Reform (EASE) in 2018. It is a theme-based reform approach that changes from year to year. This article will examine how reforms have been implemented via this agenda. This paper will use a descriptive research approach based on secondary sources to comprehend the evolution of PSBs under this reform.
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References
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- Boston Consulting Group. EASE REFORMS FOR PUBLIC SECTOR BANKS CLEAN & SMART Banking for Aspiring India. In Media Publication BCG group. 2019.
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- Fareed, A. Impact of EASE reforms on the performance of public sector banks. Indian Journals.Com. 2021;11(2):17– 36