Authors:
Clay Palmeira da Silva
1
and
Nizar Messai
2
Affiliations:
1
University of Huddersfield, U.K.
;
2
Université de Tours, France
Keyword(s):
The CUBE, Web Services, Multiple-Devices, User-Side, Service Synchronization.
Abstract:
COVID-19 raised our dependency on computers and mobile devices to perform daily tasks. Thus, we saw a user face the challenges of managing multiple services/device environments. Therefore, this multiple services/devices scenario becomes significant while we still face the lack of interoperability between operating systems, services, and applications on devices. Additionally, big tech companies are fighting to pursue new web technologies for their services. Additionally, they require more resources from devices to keep running. Beyond that, we had to learn and adapt to a new set of server-side services for web meetings, such as Microsoft Teams, Zoom, Google Meet, and Webex. However, we did not see any propositions on the user side for the same web services that could continuously and undisruptive provides a similar user experience of web-service migration in a multiple-devices scenario regardless of the operating system. Therefore, this paper focuses on web services based on REST, RES
Tful, or GraphQL to analyze their performance using the System Usability Scale. Additionally, we focus on a real-life experiment on multiple-device environments for synchronizing web services’ user instances without continuously depending on a cloud-based system. We presented results from 35 users, where we measured various metrics over the previously mentioned web services through three different devices. Moreover, we revisited The CUBE architecture, enhancing features that allow us to obtain new results. The results demonstrate that when the users used the CUBE, they had a better QoS experience, low latency, and better response time. Moreover, the CUBE provides computational performance up to ≈69% faster than the traditional cloud-based synchronization procedure.
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