Investigating Bug Report Changes in Bugzilla

Felipe Calixto; Franklin Ramalho; Tiago Massoni; José Ferreira

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Paper

Investigating Bug Report Changes in Bugzilla

Topics: Software Engineering; Tools, Techniques and Methodologies for System Development

In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS, 55-64, 2023 , Prague, Czech Republic

Authors: Felipe Calixto ; Franklin Ramalho ; Tiago Massoni and José Ferreira

Affiliation: Departamento de Sistemas e Computação, Universidade Federal de Campina Grande, Campina Grande, Paraíba, Brazil

Keyword(s): Bug Report, Tracking Bug Report Systems, Bugzilla.

Abstract: Bug report change behavior in bug tracking systems may help pinpoint negligence or misunderstanding when submitters fill in bug report information. This study investigates bug report changes in several projects within Mozilla’s Bugzilla to identify which fields in a report change the most, which bug profiles receive more changes and the relationship between these changes. We found that the most changed fields are flagtypes.name and cc. Reports are often modified when they indicate a valid bug, with medium to high priority and severity. Moreover, there are moderate to high correlations between changes in the following field pairs: product-component, priority-severity, and platform-op sys. We believe these results are relevant to indicate which submitter’s skills must be enhanced to improve the bug-tracking process.

CC BY-NC-ND 4.0

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Paper citation in several formats:

Calixto, F.; Ramalho, F.; Massoni, T. and Ferreira, J. (2023). Investigating Bug Report Changes in Bugzilla. In Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-648-4; ISSN 2184-4992, SciTePress, pages 55-64. DOI: 10.5220/0011847600003467

@conference{iceis23,
author={Felipe Calixto. and Franklin Ramalho. and Tiago Massoni. and José Ferreira.},
title={Investigating Bug Report Changes in Bugzilla},
booktitle={Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2023},
pages={55-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011847600003467},
isbn={978-989-758-648-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 25th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Investigating Bug Report Changes in Bugzilla
SN - 978-989-758-648-4
IS - 2184-4992
AU - Calixto, F.
AU - Ramalho, F.
AU - Massoni, T.
AU - Ferreira, J.
PY - 2023
SP - 55
EP - 64
DO - 10.5220/0011847600003467
PB - SciTePress