Authors:
Mariam Ben Hassen
;
Mohamed Turki
and
Faïez Gargouri
Affiliation:
University of Sfax, ISIMS, MIRACL Laboratory, Tunisia
Keyword(s):
Knowledge Management, Knowledge Identification, Sensitive Process, Core ontology of organization’s processes Business Process Modeling.
Abstract:
In an organizational context, the characterization and modeling of the business processes are necessary to
localize knowledge that need to be capitalized. In this paper, we propose a new multi-dimensional metamodel
of business processes modeling for knowledge management, entitled BPM4KI (Business Process
Meta-Model for Knowledge Identification). This meta-model aims to enrich graphical representation of
business process by integrating all aspects of process modeling: the knowledge, informational, functional,
behavioral, organizational and intentional perspectives. It helps to identify and localize the crucial
knowledge that is mobilized and created by these processes. Moreover, it has been illustrated through a
medical process in the context of the organization of protection of the motor disabled people of Tunisia.