Authors:
Berglind Smaradottir
;
Santiago Martinez
;
Elisabeth Holen-Rabbersvik
;
Torunn Vatnøy
and
Rune Fensli
Affiliation:
University of Agder, Norway
Keyword(s):
Health Information System, User-centred Design, Usability, Inter-municipal Cooperation, Dementia Assessment, Human-computer Interaction.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Design and Development Methodologies for Healthcare IT
;
Evaluation and Use of Healthcare IT
;
Health Information Systems
Abstract:
In Norway, a recent health reform urged municipalities to implement new primary health care services for their citizens. Small and medium size municipalities have since then, established inter-municipal services to collaborate across organisational borders and optimise their resources. Information systems become a necessary tool to support collaboration and shared access to information between health professionals and other employees from different municipalities that belong to the same inter-municipal team. In this context, the research project eHealth-extended Care Coordination identified a specific need for a collaborative information system for the process of evaluation and assessment of dementia in inter-municipal teams. This paper presents the usability evaluation of a collaborative information system for dementia assessment built using a user-centred design approach. Mixed methods such as observations, semi-structured interviews and a questionnaire were used for data collectio
n. The results showed that the new information system supported the collaborative work of the inter-municipal dementia team, with a sufficient level of satisfaction among the end-users. The prototyped solution established the foundations for the system implemented in the Norwegian trials of the FP7 EU project United4Health, dedicated to Poinf-of-Care Services.
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