ABSTRACT
This chapter introduces several approaches to workplace interventions and looks at how certain tools such as commitment devices, nudges, personalized incentives, framing, and even the physical environment itself may lead to better outcomes for employees and organizations. The relevance of work in human lives and the complexity of the workplace have demanded careful experimentation and behavioral insights ever since. Improving recruitment and selection through knowledge gained in behavioral studies could increase job satisfaction through an increased employer–employee fit. The new consultancy process included four changes: a commitment device, chunking, an incentive, and social norms/priming. While no conclusions can be drawn on which of the four changes had the biggest impact, the case study suggests that both the career center and the job-seeker can potentially benefit from a general redesign of the consultancy process based on behavioral insights.
