ABSTRACT

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance.

Key topics covered include:

  • Designing an appraisal system
  • Identifying and developing talent
  • Multi-level and multi-source feedback
  • Appraising professionals
  • Cultural challenges
  • Evaluating and maintaining appraisal systems

Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.

chapter 2|15 pages

The aims of appraisal

Organisational and individual perspectives

chapter 3|27 pages

Performance

chapter 5|28 pages

Designing appraisal systems

chapter 11|13 pages

Performance appraisal

Best practice, best results