ABSTRACT

This book, first published in 1990, provides analysis - applicable to any library, regardless of size - for the training and development of library personnel. Contributors from varying types of libraries, from a small private woman's college to a multinational bibliographic utility, discuss training in busy public services departments, address vendor and in-house perspectives on training for online automated systems, and examine leadership training. This practical volume provides direction for library administrators who seek to establish a climate where well-trained staff confidently and consistently perform their jobs successfully.

chapter |2 pages

Introduction

chapter |18 pages

Preparing for Library Leadership

chapter |14 pages

Training Endusers/Remote Users