ABSTRACT

This book addresses the social and organisational dynamics which underlie recent technological and work developments within organisations. often referred to as 'virtual working'. It seeks to go beyond a mere description of this new work phenomenon in order to provide more rigorous ways of analysing and understanding the issues raised. In addition to providing accounts of developments such as web-based enterprises and virtual teams, each contributor focuses on the empolyment of information technology to transcend the boundaries between and within organisations, and the consequences this has for social and organisationaL relations.

chapter 1|16 pages

Introduction

From new designs to new dynamics

chapter 2|12 pages

Knowledge management in the Web enterprise

Exploiting communities of practice

chapter 3|13 pages

Building collaborative networks

New product development across organisational boundaries

chapter 4|11 pages

Virtual teams and lost proximity

Consequences on trust relationships

chapter 5|15 pages

Re-forming organisations

Contributions of teleworking employees

chapter 7|22 pages

Managing virtual working

Between commitment and control?

chapter 8|10 pages

Management rationalities and virtual working

Adjusting telework to different organisational cultures and rationalities

chapter 10|21 pages

Learning and knowledge management

A theoretical framework for learning in flexible organisations

chapter 12|13 pages

Management of knowledge as interface management

From exo-worlds to endo-worlds

chapter 13|9 pages

Conclusion