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E-Government in Saudi Arabia: Between Promise and Reality

E-Government in Saudi Arabia: Between Promise and Reality

Maher O. Al-Fakhri, Robert A. Cropf, Patrick Kelly, Gary Higgs
Copyright: © 2008 |Volume: 4 |Issue: 2 |Pages: 27
ISSN: 1548-3886|EISSN: 1548-3894|ISSN: 1548-3886|EISBN13: 9781615202553|EISSN: 1548-3894|DOI: 10.4018/jegr.2008040105
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MLA

Al-Fakhri, Maher O., et al. "E-Government in Saudi Arabia: Between Promise and Reality." IJEGR vol.4, no.2 2008: pp.59-85. http://doi.org/10.4018/jegr.2008040105

APA

Al-Fakhri, M. O., Cropf, R. A., Kelly, P., & Higgs, G. (2008). E-Government in Saudi Arabia: Between Promise and Reality. International Journal of Electronic Government Research (IJEGR), 4(2), 59-85. http://doi.org/10.4018/jegr.2008040105

Chicago

Al-Fakhri, Maher O., et al. "E-Government in Saudi Arabia: Between Promise and Reality," International Journal of Electronic Government Research (IJEGR) 4, no.2: 59-85. http://doi.org/10.4018/jegr.2008040105

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Abstract

Saudi Arabia is in the process of transitioning to e-government. Many of the Saudi government agencies have their own web sites; however, most are ineffective. Based on the findings of this study, the Saudis should consider several reforms, chief among which include the following: Increasing the awareness of its e-government program among its employees and the public at-large; making Internet access more available across the full spectrum of society; equipping public facilities for Internet usage; developing a legal framework for secure e-transactions; adopting a flexible approach to technological change and the IT environment more generally; providing IT training to government employees; partnering with the private sector to establish electronic fund transfers; and, finally, fostering 2-way communication between government agencies and between the government and the public.

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