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Digital Health Innovation Enhancing Patient Experience in Medical Travel

Digital Health Innovation Enhancing Patient Experience in Medical Travel

Anita Medhekar
Copyright: © 2020 |Pages: 23
ISBN13: 9781799832744|ISBN10: 1799832740|EISBN13: 9781799832751
DOI: 10.4018/978-1-7998-3274-4.ch002
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MLA

Medhekar, Anita. "Digital Health Innovation Enhancing Patient Experience in Medical Travel." Opportunities and Challenges in Digital Healthcare Innovation, edited by Kamaljeet Sandhu, IGI Global, 2020, pp. 13-35. https://doi.org/10.4018/978-1-7998-3274-4.ch002

APA

Medhekar, A. (2020). Digital Health Innovation Enhancing Patient Experience in Medical Travel. In K. Sandhu (Ed.), Opportunities and Challenges in Digital Healthcare Innovation (pp. 13-35). IGI Global. https://doi.org/10.4018/978-1-7998-3274-4.ch002

Chicago

Medhekar, Anita. "Digital Health Innovation Enhancing Patient Experience in Medical Travel." In Opportunities and Challenges in Digital Healthcare Innovation, edited by Kamaljeet Sandhu, 13-35. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-3274-4.ch002

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Abstract

Digital health technological innovations are disrupting every sector of the economy, including medical travel/tourism. Global patients as medical tourists are using patient-centric digital health technologies, enhancing patient/medical tourists experience and making it more transparent and engaging with healthcare providers and medical tourists. Digital communication tools such as e-mail, online appointments, smartphones, instant messaging applications, social media tools, user-generated content by online patient communities, tele-medicine, tele-radiology, my-Health records, Skype consultation, WhatsApp, health video, electronic health records, health data analytics tools, and artificial intelligence-enabled health technologies enhance the medical travel decision-making process, reduce cost, improve patient care and transparency of communication, and engage the relationship between the patient and the healthcare provider with positive outcomes, medical tourist experience, and empowerment.

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