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Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization

Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization

José Luís Cacho, Luís Marques, Álvaro Nascimento
Copyright: © 2020 |Pages: 22
ISBN13: 9781799831150|ISBN10: 1799831159|ISBN13 Softcover: 9781799831167|EISBN13: 9781799831174
DOI: 10.4018/978-1-7998-3115-0.ch005
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MLA

Cacho, José Luís, et al. "Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization." Anthropological Approaches to Understanding Consumption Patterns and Consumer Behavior, edited by Valentina Chkoniya, et al., IGI Global, 2020, pp. 82-103. https://doi.org/10.4018/978-1-7998-3115-0.ch005

APA

Cacho, J. L., Marques, L., & Nascimento, Á. (2020). Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization. In V. Chkoniya, A. Madsen, & P. Bukhrashvili (Eds.), Anthropological Approaches to Understanding Consumption Patterns and Consumer Behavior (pp. 82-103). IGI Global. https://doi.org/10.4018/978-1-7998-3115-0.ch005

Chicago

Cacho, José Luís, Luís Marques, and Álvaro Nascimento. "Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization." In Anthropological Approaches to Understanding Consumption Patterns and Consumer Behavior, edited by Valentina Chkoniya, Ana Oliveira Madsen, and Paata Bukhrashvili, 82-103. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-3115-0.ch005

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Abstract

Logistic services are central to the design and management of any supply chain. Due to recent technological advances, modern supply chains are challenging traditional market boundaries in ways that both influence and are influenced by consumer behavior (e.g., Amazon, Alibaba, or JD.com). Economically speaking, corporations are changing along the way resources are being used in production. At the firm level, management decisions follow cost efficiency and risk management principles, pursuing a cost-risk tradeoff equilibrium. Theoretically, operations organized within the boundaries of the firm are just those for which the markets are unable to offer a more efficient alternative, whereas the link between buyers and sellers (i.e., demand and supply in the market) is intermediated by logistics services, such as transport, to mention but one. As technological innovation, social transformation, and consumer behavior threaten firms' traditional boundaries, logistics need to adjust and adapt to new and emerging challenges, its costs, and risks to end consumers.

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