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The Knowledge and Learning Potential of Outsourcing

The Knowledge and Learning Potential of Outsourcing

Ingi Runar Edvardsson, Susanne Durst
Copyright: © 2020 |Pages: 22
ISBN13: 9781799822455|ISBN10: 1799822451|ISBN13 Softcover: 9781799822462|EISBN13: 9781799822479
DOI: 10.4018/978-1-7998-2245-5.ch003
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MLA

Edvardsson, Ingi Runar, and Susanne Durst. "The Knowledge and Learning Potential of Outsourcing." Methodologies and Outcomes of Engineering and Technological Pedagogy, edited by Kaushik Kumar and J. Paulo Davim, IGI Global, 2020, pp. 28-49. https://doi.org/10.4018/978-1-7998-2245-5.ch003

APA

Edvardsson, I. R. & Durst, S. (2020). The Knowledge and Learning Potential of Outsourcing. In K. Kumar & J. Davim (Eds.), Methodologies and Outcomes of Engineering and Technological Pedagogy (pp. 28-49). IGI Global. https://doi.org/10.4018/978-1-7998-2245-5.ch003

Chicago

Edvardsson, Ingi Runar, and Susanne Durst. "The Knowledge and Learning Potential of Outsourcing." In Methodologies and Outcomes of Engineering and Technological Pedagogy, edited by Kaushik Kumar and J. Paulo Davim, 28-49. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-2245-5.ch003

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Abstract

This chapter consists of a review of 42 refereed articles on outsourcing in relation to knowledge management and learning. Among the knowledge and learning potentials of outsourcing in organisations are to focus on core competencies, organisational learning, shorten production cycles, improve quality, and enhance innovation. Outsourcing can also have negative outcomes, such as knowledge loss, competences drainage, organisational learning problems, diminished trust, poorer services, hidden cost, and reduction in innovation. The findings of the review were summarised in a number of hypotheses and two conceptual models that highlight the contribution of outsourcing to either competitive advantage or disadvantage. The chapter can assist managers to seek competitive advantages out of outsourcing of activities while avoiding detrimental outsourcing effects.

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