Revisiting Employee Engagement in the New Normal: A Study of a Few Select Organizations

Revisiting Employee Engagement in the New Normal: A Study of a Few Select Organizations

Parul Saxena, Reena Kovid, Asiya Nasreen
Copyright: © 2022 |Pages: 25
ISBN13: 9781668435045|ISBN10: 1668435047|ISBN13 Softcover: 9781668435052|EISBN13: 9781668435069
DOI: 10.4018/978-1-6684-3504-5.ch010
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MLA

Saxena, Parul, et al. "Revisiting Employee Engagement in the New Normal: A Study of a Few Select Organizations." Cases on Emerging Market Responses to the COVID-19 Pandemic, edited by Raj K. Kovid and Vikas Kumar, IGI Global, 2022, pp. 191-215. https://doi.org/10.4018/978-1-6684-3504-5.ch010

APA

Saxena, P., Kovid, R., & Nasreen, A. (2022). Revisiting Employee Engagement in the New Normal: A Study of a Few Select Organizations. In R. Kovid & V. Kumar (Eds.), Cases on Emerging Market Responses to the COVID-19 Pandemic (pp. 191-215). IGI Global. https://doi.org/10.4018/978-1-6684-3504-5.ch010

Chicago

Saxena, Parul, Reena Kovid, and Asiya Nasreen. "Revisiting Employee Engagement in the New Normal: A Study of a Few Select Organizations." In Cases on Emerging Market Responses to the COVID-19 Pandemic, edited by Raj K. Kovid and Vikas Kumar, 191-215. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-6684-3504-5.ch010

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Abstract

The chapter provides for developing an understanding of the various aspects of employee engagement, namely the concept, levels, and techniques for measuring employee engagement during and after COVID-19. It explores employee engagement practices and its implications in some selected organizations during and after the pandemic. It highlights the most affected dimensions of employee engagement. Additionally, this chapter maps the practices followed by various industry organizations and presents these practices as a way forward to overcome the hurdle of keeping employees engaged in the new normal. The findings indicate that the organisations appeared to have made considerable changes in their employee engagement strategies and have integrated technology at a large scale to suit the remote work environment and emotional well-being as well.

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